Neevedita P.

Lead Business Analyst with 16 years' experience in software development, having worked in products across domains like CRM, Retail Centre Management, Public Services, Banking and Payments; I have worked extensively on Strategic planning, Requirements elicitation, Building & defining business processes. Effective collaborator as well as an efficient individual contributor. My Top Skills are: Business Analysis (BABOK v3.0) Agile Methodologies – Scrum, KANBAN Stakeholder Management Cross-Functional Team Leadership Business Cases Process Maps (As-Is & To-Be) Customer Journey Maps Prototyping / Wireframing User Stories Acceptance Criteria Test Management / UAT My Certifications are: Certified Scrum Master (CSM) ITIL v4.0 Foundation IIBA (Member of IIBA Sydney Mentoring Tribe) IIBA CBAP (Aspiring)