Neolhene T. Profile

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$8 USD / hour

daraga,

philippines

$8 USD / hour

It's currently 7:50 AM here

Joined July 8, 2019

0 Recommendations

Neolhene T.

@neolhenetrance02

0.0

(0 reviews)

0.0

$8 USD / hour

daraga,

philippines

$8 USD / hour

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Customer Support Expert

All the progress takes place outside the comfort zone.

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Experience

Quantrics Enterprises Inc

Sep 2018 - Jul 2019 (10 months, 1 day)

• Elite Agent (Escalation Department) • Technical/ Billing/ Customer Service Support • Responsible in taking inbound and outbound calls. • Responsible in troubleshooting satellite TV and internet • Escalate every customer’s complaint

Sutherland Global Services

Sep 2017 - Mar 2018 (6 months, 1 day)

* Technical Support * Billing Support

TATA Consultancy Services

Feb 2015 - May 2017 (2 years, 3 months)

• Loan Counselor/Specialist • Responsible in taking inbound and outbound calls. • Responsible in offering payment options and plans • Responsible in documenting each call that was dialed and received. • Formulating email for customer’s bank transactions • Responsible in explaining transaction history