Rafael Andrés B.

As a customer service agent and help desk technician for 2 years now, I have developed many skills that I always apply in my daily work, such as: Excellent communication, both verbal and written, Active listening, Problem-solving, Time management, Product knowledge, Empathy, Positive attitude and always providing quality service to customers and resolving their concerns effectively. I put into practice every working day my ability to meet the needs of a wide variety of clients and demonstrate my commitment to providing quality service.