## BIO
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*Extensive Credit and Lending knowldege/Marketing/Analysis and Planning/Spoken and Written English/Internet Explorer/Firefox/All Windows/Win XP/Vista/Win 98/Email/Outlook/Microsoft Office/Excel/Word/Photoshop/Publisher/Quickens/Powerpoint/Multimedia/Adobe/PDF/JPEG/IM/Flash/SOE/SEM/Card Act/US Patriot Act/Privacy Act/Anti Money Laundering/Bank Secrecy Act/Right to Financial Privacy Act*
**Professional Selling Skills **- Achieve Global, Dallas, TX, 2003- 2003. Course included: How to position an opening statement, probing to find out further information, handling objections, and closing the customer.
***Professional Sales Negotiations ****- Achieve Global, Dallas, TX, 2003-2003. Generalist course of study in sales negotiations. Course work included: role playing, positioning the negotiation, exploring alternatives, and gaining agreement. *