COMPANY PROFILE:
We are India's upcoming Customer Contact Centre providing Voice Based Services in the areas of Collections, Telemarketing and Customer Care.
The vision, dynamism & business acumen of the promoters has nurtured GVGLOBAL SERVICE into Business Task Outsourcing looking forward for a large number of prestigious clients around the globe. The promoters are supported by a team of immensely talented and experienced management members, who provide global expe rtise to GVGLOBAL SERVICE CENTER.
GVGLOBAL SERVICE believes in six basic Core Values which are Its People, Customers, Integrity, Team Work and Continuous Improvement, Quality and Innovation.
GVGLOBAL SERVICE has Core Competence in processes like Early Stage Collections, Telemarketing and Customer Care of Financial Products. GVGLOBAL SERVICE provides a best-in-class call center operation that reflects the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure. It provides a solution that allows scalability without compromising on quality. It ensures a seamless transition of work from the client to GVGLOBAL SERVICE CENTER.
GVGLOBAL SERVICE has invested in state-of-the-art infrastructure to ensure uninterrupted uptime connectivity for instant response.
Vision :
"To be the foremost 'Outsourced Services' company providing unparalled service to clients (and end-customers alike) at most competitive costs, establishing profitable and long term sustainable partnerships with client companies. We seek to add value in every transaction we have with our partners. Our core competence in outsourced services will be world-class."
Core Values :
People are our greatest assets. They matter. We continue to invest in their personal development and growth. Treating people with respect and dignity is the cornerstone of our organization.
Customers are the reason for our existence. We seek to add value in every transaction we have with the customer.
Integrity will be displayed in every transaction we have with our associates, customers, partners, suppliers and other stakeholders.
Teamwork and Togetherness will help us achieve great things and will be advanced without prejudice to reward and recognition of individual contribution.
We strive to instill a re-engineering bent of mind across all levels of the organization to achieve Continuous Improvement, Quality and Innovation
GVGLOBAL SERVICE has core competence in processes like Early Stage Collections, Telemarketing and Customer Care of financial products. GVGLOBAL SERVICE has emerged as a market leader in these segments and would like to consolidate its position in these segments by winning more and more business in these categories.
GVGLOBAL SERVICE plans to expand its operational base over a period of time into different countries. This will be achieved through the process of Acquisitions / Partnerships / Joint Ventures with top class world companies.
Thanking you
