Ericson O. Profile

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5.0

(30 reviews)

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$5 USD / hour

imus city,

philippines

$5 USD / hour

It's currently 12:32 PM here

Joined July 18, 2019

6 Recommendations

Ericson O.

@telecommute

5.0

(30 reviews)

7.2

100%

$5 USD / hour

imus city,

philippines

$5 USD / hour

100%

Jobs Completed

100%

On Budget

31%

On Time

Repeat Hire Rate

Experienced Freelancer and Virtual Assistant

I know how to help you on these following services: • Telemarketing • Appointment Setting • Lead Generation • Virtual Assistance • Data Entry Services • Customer Service and Support • Order Processing • Chat Sales I believe that i am capable of providing you with the service that you are looking for and i can tailor-fit a package for your company's needs.

See all Telemarketers in Philippines

Contact Ericson O. about your job

Portfolio

My task in this project was to call all those people in our data base which has outstanding debts and offer the company services my client is connected with. I offer them our services to help them with their debts, qualify them and set an appointment to my client. A face to face meeting. Sometimes, if the lead is not comfortable to discuss information over the phone, i organize the appointment via phone and email.

Appointment Setter | Lead Generator | Email Support

My role in this project was to answer and attend all the chat inquires in our website and assist them in reloading their prepaid phone services. Also, i answered incoming phone calls to those customers who were calling our Toll Free hotline to assist them for their re-up or reload.

Chat Support | Customer Service

Worked as telephone expert with Tax Refund Now. We qualify people in the UK offering them an assistance to claim their marriage tax refunds.

Lead Generation | Telemarketing

My tasks here were to take orders over the phone of all the restaurant customers in the USA who want food delivery and pick up. Aside from taking orders and answering calls and inquiries of customers, i also manage order thru fax and verify it to the customer. So, i phone all of them as well. It's a multi tasking tasks and i handled them all well.

Order Processing | Phone Support

Appointment Setter | Lead Generator

Worked here as a VA for a medical company in UK. My task here was to make sure that all the medical records of the leads in our data base are updated and is recorded in real time basis. To update all the medical records, i used to call doctors, clinics and even the patient as well to verify all the information.

Virtual Assistant

Appointment Setter | Lead Generator | Email Support

Chat Support | Customer Service

Lead Generation | Telemarketing

Order Processing | Phone Support

Appointment Setter | Lead Generator

Virtual Assistant

Reviews

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Showing 1 - 5 out of 5 reviews

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5.0

$254.68 AUD

Virtual Assistance and appointment scheduling

Ericson is a great virtual assist. He is an assets and it was my pleasure working with him. He is quick, positive, eager, skilled, professional and he delivers. Thank you so much!! We will soon work together again!! [08 September, 2022] Yes Ric is amazing. His skills are top notch as we will quickly understand your needs and will deliver his best. He has been able to virtually assist with back office support work and lead generation. I will score him 5 out of 5. [08 September, 2022] Professional, positive, sharp and achiever that's how i will rate his services. Good experience i had. Thank you

Anuj K.

@Xpert1Workforce

•

2 years ago

5.0

$159.07 AUD

Virtual assistant -- 2

As always a pleasure to work with! Encourages and motivates yours business and has a wonderful work ethic!

+1 more

Rio W.

@Rioleigh

•

2 years ago

5.0

$408.58 AUD

Project for Ericson O.

I would definitely work with Eric again. He has outstanding phone skills and is very well mannered. He does every task with a smile and no complaints.

+1 more

Rio W.

@Rioleigh

•

2 years ago

5.0

$3,584.84 USD

Real Estate Sales Person

Always pleasant and a good person to work with [03 May, 2021] always a pleasure working together [26 July, 2021] Wonderful worker, always happy to have.

William N.

@greatestsale

•

3 years ago

5.0

$68.53 USD

B2B Appointment setting professional needed (Philippines or native English speakers)

Glad to have worked with Eric.

Telemarketing

Sales

CRM

Johannes Jan D.

@hansdekkerdm

•

3 years ago

Experience

Outsourcing Excellence

Jan 2013 - Oct 2021 (8 years, 9 months)

My Key Role and Responsibilities as Account Specialist: 1. Activity and resource planning 2. Organizing and motivating a project team 3. Controlling time management 4. Cost estimating and developing the budget 5. Ensuring customer satisfaction 6. Analyzing and managing project risk 7. Monitoring progress 8. Managing reports and necessary documentation

JP Morgan Chase & Co Philippines

Oct 2009 - Nov 2012 (3 years, 1 month)

In this company, i managed and focused in leading campaigns and projects. Role Categories i handled and managed: 1. Collection 2. Customer Retention 3. Customer Service Upsell 4. Chat support - Sales - Upsell 5. Email & Tickets

Global Pacific

Feb 2008 - Aug 2009 (1 year, 6 months)

As a team leader in this company, i managed our team and provided effective guidance. I was the one responsible for supervising, managing and motivating team members on a daily basis. I as was the contact point for all team members. Therefore, i needed to have an excellent communication skills. I did act proactively to ensure smooth team operations and effective collaboration. I did lead my team by setting a good example and engage the team to achieve goals.