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$20 USD / hour
Flag of UNITED STATES
panama city beach, united states
$20 USD / hour
It's currently 2:49 AM here
Joined December 18, 2023
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Trishauna C.

@trishaunademcla1

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$20 USD / hour
Flag of UNITED STATES
panama city beach, united states
$20 USD / hour
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Proofreading, Editing & Virtual Assistant

Hello there, I'm Trishauna! As a professional writer, I will: write high-quality content for you that is engaging, informative, and SEO-friendly. I also provide proofreading services where I proofread and edit your content to ensure that it is free of errors and grammatically correct. Lastly but certainly not least, with over a year's experience in Customer Service and managing client relationships, I will provide customer service support to you and your clients by answering their queries, resolving their issues, and providing them with a positive experience. Let's work together to make your life more productive!

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Experience

Customer Service Associate

Hilton International
Jul 2023 - Present
>Manage large amounts of incoming phone calls >Identify and assess customers’ needs to achieve satisfaction >Build sustainable relationships and trust with customer accounts through open and interactive communication >Meet personal/customer service team sales targets and call handling quotas >Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Senior Communications Lead

MediaCom Communications Group
Jan 2021 - Present
>Organize initiatives and plan events or press conferences >Liaise with media and handle requests for interviews, statements etc. >Foster relationships with advocates and key persons >Collaborate with marketing professionals to produce copy for advertisements or articles.

Advertising Copywriter

HeyDay Marketing
Jun 2018 - Nov 2020 (2 years, 5 months)
I worked here for 2 years and during my tenure I would have garnered experience in Editing & Proofreading copy as needed, assist with SEO optimization, managing product & tasks as well as conducting competitive research.

Education

English BA

Florida Gulf Coast University, United States 2013 - 2017
(4 years)

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us_eng_1.png US English 1 95%
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