Yuleizy S. Profile

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$15 USD / hour

dublin,

ireland

$15 USD / hour

It's currently 4:56 AM here

Joined December 18, 2018

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Yuleizy S.

@yuleizyvega

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(0 reviews)

0.0

$15 USD / hour

dublin,

ireland

$15 USD / hour

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Customer Focused, Sales & Strategist

I'm Yuleizy and I have developed my skills through my career that makes me an excellent candidate for you to consider. I keep the customer at the heart of what I do, rising to new challenges, problem-solving and working on projects. I enjoy responsibility and have demonstrated it in several roles over the years, which include: 1. Sales – Bluewave – ‘Managing the Funnel’, Lead qualification, pre-sales and increasing conversion rates 2. Customer Service – Bank of Venezuela – Averaged working on 100 customer tickets a day 3. Marketing Strategy – Sismo 93.9FM – Headed up numerous projects to increase brand awareness, develop more leads primarily using social media channels. My hours are flexible and I look forward to hearing from you Warmest Regards,

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Experience

Bluewave

Jun 2017 - Present

My role is to increase leads (58%), increase lead conversion (20%), provide customer support and undertake general office administrative duties. Tasks - Engage with Salesforce A.E.’s & existing customers to generate leads (58%). Once created I data enhance the lead, work on qualifying the lead and finally convert the lead to an opportunity (20%). - Act as the front line for all customer queries to do with their new installations.

Internacional Traver Agency

Mar 2014 - Apr 2015 (1 year, 1 month)

Set up a business that traded flights in Central and Latin America with the intention of selling to B2C and C2C. The business generated €250k in revenue. Tasks - Working with local marketing agencies and running social media campaigns to generate leads. - Signed $200k of new business, including one b2b deal worth $60K with an SMB client. - Providing aftercare and customer support for all customers and attempting to upsell.

Bank of Venezuela

Nov 2012 - Jan 2014 (1 year, 2 months)

Initially hired to work in customer care where I averaged 100 tickets per day, I was then promoted to a loan officer to assess all applications. Tasks - Created a customer support training pack used to onboard all new starters. - Financial review of all ‘at risk’ loan applications and included following up with customers directly. - Generated $0.5M working cross collaborated on numerous value add projects for the bank.