We are a group of experience electrical, mechanical, software and QA engineer in US (EE, SW, QA) and Vietnam (SW, ME). There are 2 approaches for your product: Simple recharger and Smart/Intelligent charger. My bid price here is for simple charger. Intelligent charger engineering cost will be $1000 more and 30 more days (for SW to calibrate with the battery). The BOM (Bill Of Material) cost of Smart/Intelligent charger bill be about $2 to $4 more. Either case, we can have a solution to charge the individual cell.
The Smart/Intelligent charger will monitor the energy going to the battery, and will stop the charge when it knows the battery receive enough charging energy (full of charge), and will never overcharge the battery, thus will improve the battery live. The smart charger can also keeps track of the battery aging, keeps track of the energy discharge from the battery. We are developing a Smart charger for home use UPS devices for Vietnam market; the device will use automobile battery as backup power source for home.
Since your product will be sold in Australia, and maybe US, and customers allow 2 weeks to 1 month to return the product. Smart charger will keep track if the customer over use the product during the returnable period. For example, customer allows using 4 hours max during 2 weeks period, if they use over 4 hrs, they cannot return the product.