Our shoppers are the best in the world. They consistently submit review results that are
objective, honest and unbiased. That's why our client list continues to grow. We provide our
clients with superior actionable market intelligence (Real Estate Reports). Shoppers are expected
to fulfill their duties honestly and ethically. Shoppers agree to the following:
- I will not fill out an application for anyone other than myself. I understand that each person
must fill out their own application to become a mystery shopper;
- to avoid any possibility of bias, I will not accept any assignment to review a business that has
employed me, a member of my household or immediate family, or any close friends;
- if I experience a problem completing a task, I will contact the Superior Coordinator
immediately;
- I will not submit inaccurate information, including but not limited to falsifying or guessing
information regarding something I am unsure about;
- I will not share information with others about the results;
- I will not share information with others about the clients.
Main Mystery Shopper objective is to book a property on behalf of our choice for one (1) night.
The ideal Mystery Shopper should get in touch with the host at the agreed check-in hour.
After booking completion, the shopper should call/email the host and ask for further details.
All booking fees will be supported by our company.
A good mystery shopper is always anonymous. A shopper should be able to visit the same location
more than once without being detected by the staff.
After completing the visits, reliable shoppers submit their reports before the deadline. Of
course, we realize that situations occasionally arise that prevent shoppers from completing
assignments on time. Reliable shoppers contact us immediately to inform us of the situation.
As a reliable shopper, it is important that you:
- complete the reservations you sign up for;
- visit the correct location on the scheduled date at the correct time;
- carefully follow the instructions given;
- submit your report on time (by 4 pm (noon) Central Standard Time the day following your task);
- submit a complete, accurate and detailed report;
- respond to any Secret Shopper® contact within 24 hours during the normal work week.
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