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Automated telephone order confirmation system

$250-750 AUD

Completed
Posted about 9 years ago

$250-750 AUD

Paid on delivery
The automated service will take the place of call centre person. The operation of the calls and the responses will be managed using our custom web application. After an order is placed on our website the system will call the product supplier who will receive the call and enter a 4 digit confirmation code which will have been sent to them via email. The basic idea is that once the call is placed a recorded message would play something to this effect: "We are confirming your online order. If you received this order press 1. If you did not receive order press 2. If they press 1 then “please enter 4 digit confirmation code." We currently do 900-1500 orders a day so system needs to be able to handle this volume and be scalable to greater volumes. We have installed Asterisk 11.
Project ID: 7518566

About the project

14 proposals
Remote project
Active 9 yrs ago

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Hi my name is Ambiorix. I'm an Asterisk expert as well PHP MYSQL developer. I have developed a similar solutions to the one you are requesting. I would like to gather more info about your project and at the same time show you a demo. Contact me customer satisfaction is my main goal
$555 AUD in 3 days
5.0 (142 reviews)
6.7
6.7
14 freelancers are bidding on average $618 AUD for this job
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hi i am best voip expert here please check my feedback(i have no fake 30usd projects in feedback and all projects are voip related) i have more then 15 years experience with asterisk and experience with dialler soft.
$789 AUD in 10 days
4.9 (238 reviews)
8.4
8.4
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A proposal has not yet been provided
$555 AUD in 14 days
4.9 (174 reviews)
7.0
7.0
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Hi, I have 7 years of experience in asterisk,agi scripts and IVR. I can do this for you. Please check my feedback and portfolio. Let me know when we can start. Thanks vivek
$526 AUD in 7 days
4.9 (57 reviews)
6.6
6.6
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I can build this for you. I have built many similar IVR systems that pull from both web screens and directly from databases. As long as there is a clean interface into your web system, this would not be a problem and would not take long at all.
$555 AUD in 10 days
5.0 (10 reviews)
5.6
5.6
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Hi, I have 8 year plus experience with CTI ( computer telephony integration ) and Asterisk, Freeswitch SIP, IAX etc... Regarding this project I can easily full fill your requirement by using open source ICTCore framework. but before I finalize my design for this task I want to know. 1. How your existing application will provide new order information / confirmation code this application ? via REST APIs vis Database or something other please mention. 2. After processing calls and collecting user response where should this application needs to put it, again REST APIs, Database or something other please mention. Note: If you want I can design a fully dynamic message for order confirmation (but it will increase project cost a little more due to TTS engine etc ... ) for example, "Dear Denial Mark, we have received an order from your with Amount of 290 AUD, please enter your code to confirm ...... Please contact ASAP if you are interested in my services. Regards
$600 AUD in 3 days
4.6 (34 reviews)
6.1
6.1
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Our team is specialized in VoIP development, VoIP and Asterisk especially is our main specialization. We have wide experience of building customized solutions, fully based on open source products. My bid is approximate, because we have to discuss your list of requirements first. We are located in UTC+2 time zone.
$694 AUD in 10 days
5.0 (4 reviews)
5.5
5.5
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Hi, I have gone through the requirement. I can provide you the solution you are looking for. This application need CTI integration with the WEB application. I have developed such applications ealier also, where confirmation codes are sent via, mail, SMS, whatapp etc and confirmed via IVR. 900-1500 orders are not heavy for one server, still can develop and give scalable model for futerstic growth of service also. If interested in dicssing the project, please let me know. I am confident to deliver this on time and with full satisfaction. Regards, Satinder
$555 AUD in 7 days
4.9 (14 reviews)
5.2
5.2
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Hi I am an Asterisk + perl developer. Written many programs with similar sort of requirement like ticket generation, order placement, Outbound Dialer etc with telephony . I am placing the minimum bid as am new to Freelance and want to start with good project profile.I know that am new with no work done to showcase on freelancer but I have all the required skills to complete the project. You can chat and be assured about the project delivery.
$277 AUD in 5 days
4.9 (8 reviews)
4.2
4.2
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Hello, I can configure such system for you as I have big experience in this direction. So, please contact to get details.
$750 AUD in 10 days
4.9 (15 reviews)
4.2
4.2
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I used to do some projects that have the a bit same requirement. One of them is exam system based on asterisk. The students will make a call into system and take some exams by DTMF. After that the result will be sent to them and administrator. Beside that I am a full stack engineer and joined many projects as leader/manager in 7 years. I have deep experiences in enterprise systems from desktop/web/mobile applications to VoIP / Network infrastructure. I can mange whole project from getting customer’s requirement, feature and technical designing, configuring and maintenance, optimization and improvement suggestion. I hope we can make this project come true :) Thanks for your time to consider my application
$755 AUD in 10 days
5.0 (2 reviews)
3.1
3.1
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Hello, I am a graduate in Computer Networks and Security with honors and I have dealt with VoIP systems from a support and project/installation perspective for the past two years. My background is primarily Cisco orientated but I have used Asterisk PBX extensively for my final year thesis for my aforementioned degree. My thesis included the use of an automated outbound dialer which would be used to initiate telephony attacks.
$583 AUD in 10 days
0.0 (1 review)
0.0
0.0

About the client

Flag of AUSTRALIA
Bowral, Australia
5.0
44
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Member since Feb 14, 2011

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