Hi,
I have years of expertise in Customer Support catering to calls, chats, emails, and Social Media.
I was a Quality Analyst for a year doing quality audits, training, process improvement, and data analysis. I'm very familiar in using Zendesk, Salesforce, Microsoft Office, Google Docs, Slack, Hang-outs, Salesforce, LivePerson, LMS, Lithium Social Web, and Google Sites.
I was also a Team Manager before I decided to shift to home-based work. I handled people, conducted meetings/huddles, created team and individual scorecards, facilitated business reviews, managed staffing and scheduling, and provided rewards and recognitions.
I'm confident that I'm the full package of what you're looking for. I hope you will consider my application. Looking forward to hearing from you soon.
Sincerely,
Rodelyn M.
Skype: rhodz1105
Mobile: 09396299196