Customer Service Assistant for e-commerce business (Customer Service, Order Placement, Communication with Suppliers, Shopify, Dropified) -- 2

Hi, We need a Customer Service Assistant for our e-commerce business. Fluency in English is a must. We are looking for a young, smart, thorough and reliable person with strong organizational skills and a university master's degree who is Tech savvy and with determination to achieve. This person must work in Asia timezone (UTC +9). Must be available min 3-4 hours per day. The initial main tasks are: - Place orders with system online (Shopify and Dropified) - Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds - Customize description on e-commerce platform - Shopify (HTML knowledge required) - Manage E-commerce platform (Shopify) - Maintain of Social Media and moderate comments (FB and Instagram) - Write product description - Communicate with suppliers (via Wechat - Chinese speaking is a plus) - Other assisting tasks will be added as the work progresses More responsibilities and managerial tasks will be asked as we observe the skills of the applicants. MUST: - Must be internet and tech savvy - Must have a Master's degree in a relevant field (Computer Science, Business, Marketing...) - Must have a minimum of 2-3 years of work experience - Must have excellent writing skills in English and grammar - Must have good command of Microsoft office (word and excel), Gmail - Must have fast internet connection - Must be thorough and pay attention to details - Must have great organizational skills - Must have experience with Shopify and Dropified GOOD TO HAVE: - Speak Chinese - Knowledge in image or video editing is a plus - Knowledge of shopify, dropified and aliexpress is a plus - Good copywriting skills and marketing experience - Photoshop or Illustrator skills - Experience in project management PERSONALITY - Must be willing to achieve, eager to learn and proactive - Must be able to take initiative - Be Trustworthy Work will be spread from Monday to Saturday, a few hours per day. We will start with a work on hourly basis. If the applicant is proven to be good, we will hire full-time. Thanks, Regards,