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I have gained experience working on a similar project in the past for a Canadian organization. I am skilled in ActiveCampaign, email design, writing copy and cold-calling. Yours truly, Andrei

My name is Chibueze Kenneth Emere, a Customer Support Specialist with 9mobile Nigeria looking for more challenging opportunities to express myself. I am confident that I can leverage on my wealth of experience in business development, accounts and relationship management from both frontline and back end delivery units within a competitive business environment to bring additional value to your team. To put this into better perspective, I was able to increase customer retention as a result of offering excellent and efficient customer service within the contact center, retail/sales unit; customer experience team and the Customer Technical Support Unit where I manage both corporate and individual accounts with the teams that have been assigned to me. I was also able to contribute to the average revenue per customer (ARPU) for the organization through timely and consistent problem resolution and reduce customer churn rate. Working in these various units has equipped me with great marketing, analytical, innovative and management skills I know I have the expertise and experience to lead teams and retain customers at different levels while adhering to the set processes of the establishment with commendable proficiency in Languages (English, and Igbo), MS Word, MS Excel, Power Point and CRM database applications. Furthermore, from my background, I am confident that I can bring to bear excellent customer service, communication and problem-solving and skills.

I have previous data entry and clerical experience as well as data scraping. I can offer full time rapid turn around on emails sent and follow-ups. I have excellent interpersonal communication skills and a rich history in marketing and advertising. I appreciate your time and consideration. Thank you. Wayne.