Inbound Callcenter PBX Switchboard

€10000-20000 EUR

Closed

Posted

over 6 years ago

€10000-20000 EUR

Paid on delivery

Inbound Callcenter PBX Switchboard We are an Inbound Callcenter handling calls for several hundreds of customers. We are now interested in having developed a complete new Switchboard with this major features: Build on a well known open source PBX Switchboard fully designed for this specific purpose in relation to functions and layout Receiving data from a CRM system, preferable our Podio CRM, as we have a Customer Access build in this. The basic functions are answering calls from multiple customers, forward calls to their employees or take a message and send it automatically by email or text message to the employee. The more advanced functions are various lookups in external and internal databases retrieve helpful data together with the call, various customized popups at customer level with scripts, alerts, etc, various customized extra mandatory fields in the message box, and a lot more in this area. Please return with your previous experiance on this matter, and how you see this solved. If we find, that you have the proper qualifications, we will send a requirements specification.

Software Architecture

Windows Desktop

Project ID: 15412528

About the project

18 proposals

Remote project

Active 6 yrs ago

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18 freelancers are bidding on average €16,487 EUR for this job

@kchg

Greetings ! This is Kchg, Top 5 th freelancer (https://www.freelancer.com/u/kchg.html). This is Senior Web developer with over 10 years proven experience in web projects development. I have good skills and experiences that you are looking for and hope to discuss further more details with you. I am responsible and dedicated developer who will provide perfect results to you. Regards, Kchg.

€16,666 EUR in 90 days

4.9

(142 reviews)

9.2

@AzzkaNoor

Hello there. I have seen your job posting. I will like to ask some questions. Please come over the chat so we can discuss things. Some intro about me. I am an enthusiastic developer/implementer who does not stop until or unless i fulfill all of your project's requirements. I don't call myself a GEEK as pride consumes the weak but i don't put up a break till the finish line. Let's talk over the chat and start this project right away. You've found your perfect fit for this work as you're are seeing the proposal of a right guy. I am waiting anxiously for you to come over the chat-- so we can fill in some missing pieces of puzzles in the requirements you've mentioned here.

€16,666 EUR in 10 days

5.0

(29 reviews)

7.2

@super2lao

Flag of LAO PEOPLE'S DEMOCRATIC REPUBLIC

Familiar interface and simple algorithm encourage your work. • Languages: C, C++, Objective C , Swift , PHP, Java, SQL, HTML, CSS, JavaScript, Python • Web Frameworks: Laravel , Wordpress , CodeIgniter, Zoomla • Databases: Oracle, MySQL, MongoDB, Microsoft SQL • OS: Windows XP, Windows 7, Windows 8, Linux VCS/Centos, Git, TortoiseSVN, Mac OS • MuleSoft: SOA, SAAS Integration , AnyPoint Studio • BLE Device: iBeacon , Gimbal Beacon, Bluetooth 2.0 , 3.0 • Computer Graphics: OpenCV, OpenGL, DirectX

€17,647 EUR in 10 days

4.8

(80 reviews)

7.4

@ddonari

Hi, my name is Dave and I'm Computer System Engineer. I also have a Ph.D. degree in RT systems. I think I can complete your Inbound CallCenter PBX Switchboard and connect the system to your CRM. I invite you to a meeting tomorrow, the project seems to have so many parts that we have to discuss. I'd like also to know a timeline. Looking forward to the meeting. Thanks in advance, Dr David Donari

€22,352 EUR in 120 days

4.9

(13 reviews)

6.4

@waheni

Deep knowledge of asterisk , voip conference, agi,ami ,voicemail, music onhold and other stuff on asterisk *******************

€10,000 EUR in 100 days

5.0

(12 reviews)

5.4

@ludiac

Hi there, we have understood the overview of your project. We can do it using Twilio. We have already done similar work with Zoho CRM and Twilio REST aPI, Conference API etc. Take a look here: https://www.freelancer.com/projects/php/Twilio-Based-skilled-based-queue/ We can share more projects details and discuss your interesting project in chat. Looking forward to work with you. Thank you!

€16,666 EUR in 10 days

5.0

(8 reviews)

5.3

@sharmin283

hi, I am very interested to do this job and i am very familiar with that business. i can make the Inbound Call center PBX Switchboard for you properly with all that features. i can start immediately. Thanks

€17,777 EUR in 60 days

5.0

(12 reviews)

4.7

@Raitechintro

That's the interesting project and would like to be considered for the project. I have more than 7 years of experience in design and development of the software. I use .NET platform to develop the apps. It will be great if you can share that which platform you gonna use for your project. Also I would like to check out the complete document so that I can get the exact idea of the project. Let me know a preferred time to discuss the project. Thanks

€12,941 EUR in 90 days

4.5

(8 reviews)

4.0

@jinzhenzhu8691

My name is LiMing. I am coding for over 10 years and have many experiences in this field. I read your description carefully and have some questions related to project development. Please contact to me and let's discuss your project in detail I WILL HELP YOU WITH BEST SERVICE. - My Service : 1. Perfect result and flexible service. 2. Good communication. If I work with you , my timezone will be changed to your timezone. 3. Full time working 4. Simple update and maintenance are free. 5. Hope long term relationship. Thank you for reading my proposal. - Relevant Skills and Experience Android , iPhone, Google map api, PHP, MYSQL. - Proposed Milestones 30 - Design, UI Version 40 - Prototype 30 - Delivery

€16,666 EUR in 10 days

5.0

(1 review)

2.4

@bailong19891228

Hello If you're interested in top quality work and communication please read on! You can feel free to check out my portfolio available through my freelancer profile. My portfolio is very in depth and shows you exactly the type of quality work I can put together for you. Keep in mind I have a wide array of skills and I can help you in any of the following areas: C# programming, Qt / C++ Programming. I'd love to chat a bit about your project and see where you stand with it. Please feel free to shoot me a message and let me know if you have any questions. Thanks.

€16,666 EUR in 10 days