Chai A. Profile

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$10 USD / hour

taguig,

philippines

$10 USD / hour

It's currently 1:25 AM here

Joined August 21, 2017

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Chai A.

@chaiiem

0.0

(0 reviews)

0.0

$10 USD / hour

taguig,

philippines

$10 USD / hour

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L3 Support Engineer

I have been working in an IT Industry for almost 6 years. Providing resolution to clients in MSP Company and have background in Computer troubleshooting(Hardware/Software). Knowledgeable in configuring different firewalls. With CCNA/Microsoft Azure Fundamentals and NSE1 and2 certifications. Hope you have time checking my application.

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Experience

ScalableOS

May 2021 - May 2022 (1 year)

Perform admin task AD to Azure migration Resolves tickets escalated by L1 and L2 support Knowlegeable in creating policies on diffrent mail protection server Firewall Configuration (Tools used: Fortigate, Meraki, Watchguard, Sonicwall)

Canon

May 2020 - May 2021 (1 year)

Configure Sinefa device Creates Traffic Shapping and port forwarding to different Firewalls

Wipro Technologies Inc.

Aug 2015 - May 2017 (1 year, 9 months)

Handles IT incidents and service request Format Computers and install different Operating Systems Software Installation and configuration Printer troubleshooting and installation (Network and Local) Optimize and troubleshoot websites With High knowledge in Active directory (unlock or reset password , shared folder, resources mailbox, temporary and permanent admin rights access and group policy) Handles escalations, Mailbox and Auto queue tickets.