Lakshmi Iyer A.

As a Copy editor my role was to review the article and to correct the written material to improve accuracy, edit the articles by fixing any grammatical, punctuation and spelling errors and ensure that articles are written in accordance with the style guides of Springer and Elsevier. Have also done data entry process to. I have good knowledge in Excel and also in macros too. Also, had developed several posters, flyers, banners etc using HTML 5 and was also involved in web page designing and addition and deletion of content in web pages using JAVASCRIPT. Then I remolded my profile as a Customer Support Executive. I worked as a Customer Support Executive in a role of Project coordinator in RRD, Chennai, India . In this role I have handled several number of clients. My work profile is to build a rapport between the clients, solve the difficulties faced by the clients and my colleagues.I am good at customer management. I have good knowledge and experience in AGILE management methods.