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$8 USD / hour
Flag of NIGERIA
uyo, nigeria
$8 USD / hour
It's currently 5:35 AM here
Joined April 14, 2023
0 Recommendations

Stephen M.

@Stephen3030

 5.0 (4 reviews)
1.5
1.5
100%
100%
$8 USD / hour
Flag of NIGERIA
uyo, nigeria
$8 USD / hour
75%
Jobs Completed
100%
On Budget
100%
On Time
17%
Repeat Hire Rate

Administrative and Customer Service Representative

Are you looking for a trusted Virtual Assistant to help you gain more time back within your business? In short, why me? ✔️Top Tier Communication ✔️5 Years in Real Estate and Customer Service ✔️Detailed Organisation I am a confident and motivated person who loves a challenge. Being both adaptable and dedicated enables me to work well as an individual, who also enjoys engaging within a team. My passion is communicating with customers, and building a professional rapport to ensure I deliver value to the best of my ability. Software I excel in; -Microsoft Suite -Email marketing - Mail Chimp -Social Media - LinkedIn, Facebook, Instagram, Twitter, TikTok, YouTube, -Google Suite -SAGE -Protean -Canva -Zoom -Slack -Adobe Suite -Outlook Administrative VA Services -Data entry -Email management -Diary management -Email scheduling -Travel arrangements -General admin tasks -CV vetting -Invoicing -HR -Proof Reading -Managing Social Media Engagement Other adhoc experience -Video editing for Instagram Reels and TikTok -Social Media Management (LinkedIn and Instagram) -Research for clients If you require any examples of my work, I am happy to provide! Looking for a confident and friendly individual to help your day-to-day work? Get in touch.
Freelancer Customer Support Specialists Nigeria
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Portfolio

11245748
Research conducted on listings sites to find potential deals that match Clients following criteria: Class A or B small retail (under 10,000 square feet), mixed medical office-retail, or mixed multifamily-retail, between 1M to 2.5M CAD in the Edmonton AB area. Buildings preferred over individual retail units using loopnet.ca Rural land, at least a Half-Quarter Section (80 acres), selling for less than $4,000 CAD per acre within 3hrs of Edmonton AB. using point2homes.com Instruction was to complete the following two tables with as much information as i could find (max 4 results per category) daily and this project lasted for 7months
Leads From Real Estate Listings in Edmonton, AB, Canada
Research conducted on listings sites to find potential deals that match Clients following criteria: Class A or B small retail (under 10,000 square feet), mixed medical office-retail, or mixed multifamily-retail, between 1M to 2.5M CAD in the Edmonton AB area. Buildings preferred over individual retail units using loopnet.ca Rural land, at least a Half-Quarter Section (80 acres), selling for less than $4,000 CAD per acre within 3hrs of Edmonton AB. using point2homes.com Instruction was to complete the following two tables with as much information as i could find (max 4 results per category) daily and this project lasted for 7months
Leads From Real Estate Listings in Edmonton, AB, Canada
11237066
1500 Leads of female vegan environmentalist social media Influencers . 3 recommendations each from 195 country for female vegan environmentalist social media micro influencers or business owners.
Leads generating for 1500 female environmentalist influncers
10969972
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
11023585
Portfolio showing my sales, customer support and order follow-up for a Shopify store I managed. I played a crucial role in managing and optimizing the online store, ensuring a seamless shopping experience, and driving business growth. I effectively handled various aspects of e-commerce and social media operations from Facebook, Instagram, LinkedIn, and email market operations which contributed to the success of the Shopify store I managed.
Portfolio for Shopify Store.
Portfolio showing my sales, customer support and order follow-up for a Shopify store I managed. I played a crucial role in managing and optimizing the online store, ensuring a seamless shopping experience, and driving business growth. I effectively handled various aspects of e-commerce and social media operations from Facebook, Instagram, LinkedIn, and email market operations which contributed to the success of the Shopify store I managed.
Portfolio for Shopify Store.
Portfolio showing my sales, customer support and order follow-up for a Shopify store I managed. I played a crucial role in managing and optimizing the online store, ensuring a seamless shopping experience, and driving business growth. I effectively handled various aspects of e-commerce and social media operations from Facebook, Instagram, LinkedIn, and email market operations which contributed to the success of the Shopify store I managed.
Portfolio for Shopify Store.
Portfolio showing my sales, customer support and order follow-up for a Shopify store I managed. I played a crucial role in managing and optimizing the online store, ensuring a seamless shopping experience, and driving business growth. I effectively handled various aspects of e-commerce and social media operations from Facebook, Instagram, LinkedIn, and email market operations which contributed to the success of the Shopify store I managed.
Portfolio for Shopify Store.
11245748
Research conducted on listings sites to find potential deals that match Clients following criteria: Class A or B small retail (under 10,000 square feet), mixed medical office-retail, or mixed multifamily-retail, between 1M to 2.5M CAD in the Edmonton AB area. Buildings preferred over individual retail units using loopnet.ca Rural land, at least a Half-Quarter Section (80 acres), selling for less than $4,000 CAD per acre within 3hrs of Edmonton AB. using point2homes.com Instruction was to complete the following two tables with as much information as i could find (max 4 results per category) daily and this project lasted for 7months
Leads From Real Estate Listings in Edmonton, AB, Canada
Research conducted on listings sites to find potential deals that match Clients following criteria: Class A or B small retail (under 10,000 square feet), mixed medical office-retail, or mixed multifamily-retail, between 1M to 2.5M CAD in the Edmonton AB area. Buildings preferred over individual retail units using loopnet.ca Rural land, at least a Half-Quarter Section (80 acres), selling for less than $4,000 CAD per acre within 3hrs of Edmonton AB. using point2homes.com Instruction was to complete the following two tables with as much information as i could find (max 4 results per category) daily and this project lasted for 7months
Leads From Real Estate Listings in Edmonton, AB, Canada
11237066
1500 Leads of female vegan environmentalist social media Influencers . 3 recommendations each from 195 country for female vegan environmentalist social media micro influencers or business owners.
Leads generating for 1500 female environmentalist influncers
10969972
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
Collection of some jobs done for clients online and offline. Data entry, extraction, leads generation, branding for a blog, Linkedin and Instagram I managed. Google sheets. Excel spreadsheet.
Data Entry and Leads Generating/Administrative support.
11023585
Portfolio showing my sales, customer support and order follow-up for a Shopify store I managed. I played a crucial role in managing and optimizing the online store, ensuring a seamless shopping experience, and driving business growth. I effectively handled various aspects of e-commerce and social media operations from Facebook, Instagram, LinkedIn, and email market operations which contributed to the success of the Shopify store I managed.
Portfolio for Shopify Store.
Portfolio showing my sales, customer support and order follow-up for a Shopify store I managed. I played a crucial role in managing and optimizing the online store, ensuring a seamless shopping experience, and driving business growth. I effectively handled various aspects of e-commerce and social media operations from Facebook, Instagram, LinkedIn, and email market operations which contributed to the success of the Shopify store I managed.
Portfolio for Shopify Store.
Portfolio showing my sales, customer support and order follow-up for a Shopify store I managed. I played a crucial role in managing and optimizing the online store, ensuring a seamless shopping experience, and driving business growth. I effectively handled various aspects of e-commerce and social media operations from Facebook, Instagram, LinkedIn, and email market operations which contributed to the success of the Shopify store I managed.
Portfolio for Shopify Store.
Portfolio showing my sales, customer support and order follow-up for a Shopify store I managed. I played a crucial role in managing and optimizing the online store, ensuring a seamless shopping experience, and driving business growth. I effectively handled various aspects of e-commerce and social media operations from Facebook, Instagram, LinkedIn, and email market operations which contributed to the success of the Shopify store I managed.
Portfolio for Shopify Store.

Reviews

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Showing 1 - 4 out of 4 reviews
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3.0
$3.00 USD
Marketing Assistant
Unfortunately the project was not completed, so it's hard to say anything about the quality of work. I appreciate his effort to work on this project and realize sometimes things just don't go according to plan.
Internet Marketing
Research
Sales
Virtual Assistant
Market Research
User Avatar
Flag of Brad A.
@LiveForData
•
9 months ago
5.0
$20.00 USD
Project for Stephen M. -- 2
Very good as always :)
Customer Support
Customer Service
Call Center
Administrative Support
+1 more
User Avatar
Flag of Andreas B.
@andreasbollden
•
10 months ago
5.0
$10.00 USD
Data Entry Project for Stephen M.
I recently had the pleasure of working with Stephen, and I am beyond impressed with his professionalism, efficiency, and attention to detail. He quickly grasped the requirements of the project and he responded promptly and courteously to all my inquiries and concerns. Hiring him was a brilliant decision, as he genuinely exceeded my expectations and I will undoubtedly seek his services again.
Customer Support
Virtual Assistant
Customer Service
Administrative Support
+1 more
User Avatar
Flag of Andreas B.
@andreasbollden
•
11 months ago
5.0
$26.00 USD
Test Our Software Product Quickly -- 3
he did what we ask thx
Customer Support
Virtual Assistant
Customer Service
User Avatar
Flag of Ben M.
@benzwm02
•
1 year ago

Experience

Customer Service Representative

Edgar Almanzar - State Farm Insurance Agency
Feb 2021 - Sep 2023 (2 years, 7 months)
In my current role as a Customer Service Representative at Edgar Almanzar - State Farm Insurance Agency, I excel in diverse customer service tasks. I utilize essential software professionally, ensuring seamless client communication. My expertise in health, home, and auto insurance significantly contributes to our team's success and organizational goals while taking and making calls for customer assistance.

Acquisition Representative

TMR Investing, LLC
Apr 2019 - Jan 2021 (1 year, 9 months)
During my tenure as an Acquisition Representative for this amazing Las Vegas, NV based Real Estate Company, I conducted thorough property research, managed owner data in our lead system, and negotiated acquisitions on behalf of the company. I also ensured a high level of professionalism while maintaining records of all interactions with property owners.

Administrative support

Ibok Law Firm
Jan 2018 - Mar 2019 (1 year, 2 months)
- Lead generation - Data entry - Google sheet - Research

Education

Bachelor’s degree

Nnamdi Azikiwe University, Nigeria 2012 - 2017
(5 years)

Qualifications

Product Management

Almond Careers UK
2023
In training

Foundations of Digital Marketing and E-commerce.

Google Carer Certificates
2022
Foundations of Digital Marketing and E-commerce.

Gmail

Google Cloud Training
2023
This course is a one month trianing on Gmail.

Contact Stephen M. about your job

Log in to discuss any details over chat.

Verifications

Preferred Freelancer
Identity Verified
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Facebook Connected

Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 82%

Top Skills

Customer Support 3
Customer Service 3
Administrative Support 2
Appointment Setting 2
Call Center 1

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