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Multilingual Call Center Support Required

$15-25 USD / hour

Closed
Posted 12 days ago

$15-25 USD / hour

We're hunting for a skilled call center with proficiency in English, Hindi, Urdu, and Punjabi, to manage less than 50 customer inquires a day over phone, email, or chat. Expertise should include, but is not limited to: Requirements: 1. Fluent in English, Hindi, Urdu, and Punjabi. 2. Experienced in handling customer inquiries and providing support. 3. Availability to work during specified hours. 4. Strong communication skills and professionalism. 5. Ability to adapt to various customer needs and situations. 6. Reliable internet connection and necessary infrastructure for handling calls efficiently. Enthusiastic, energetic, and customer-oriented individuals with good communication skills and a problem-solving attitude will be ideal for this role. Customer satisfaction is our primary goal, thus ability to cater to customer needs without losing patience is mandatory. Prior experience in a similar role will be a bonus. Grow, learn and enhance your skills with us.
Project ID: 38095378

About the project

31 proposals
Remote project
Active 5 days ago

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31 freelancers are bidding on average $18 USD/hour for this job
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Hi there, thanks for sharing your work with us, my name is Maryam I am social media manager and marketer I have 2,3 years of experience in marketing field I did work 1 year as telemarketer handle calls, emails , leads generate over call, and email and work as customer service in anydesk so great experience in communication field also in email makreting and more relevant work expertise, My official language is urdu but i did call center work in english so for me very easier to work in both language its good opportunity for me just contact with me so I can share more expertise about my work related and experience , I hope I do good work for you. Hope to hear from you Thanks
$15 USD in 40 days
3.0 (3 reviews)
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With a rich set of language skills, fluency in English, Hindi, Urdu, and Punjabi, I am Sayali - your potential solution to your multilingual call center support requirements. Having experienced both in handling customer inquiries and providing support, I understand the multifaceted nature of such a role and possess the necessary communication and problem-solving abilities. One vital aspect that makes me stand out is my unwavering customer-centric approach. I am passionate about ensuring a high level of satisfaction among your customers. Regardless of their needs or the medium of interaction be it phone, email or chat, rest assured that I will leave no stone unturned to cater to their needs while maintaining a patient and professional demeanor. Moreover, not only do I fulfill the required language criteria but my adaptability and eagerness for growth make me a perfect match for this project. I'm always eager to go above and beyond to provide meaningful assistance to customers, improve my own skills and add value for my clients. Partner with me for this project and together let's create a remarkable customer experience!
$20 USD in 40 days
0.0 (0 reviews)
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I have one year and 9 months experience in call center as supervisor and advisor... So i know how to handle customer efficiently...
$18 USD in 40 days
0.0 (0 reviews)
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As the Founder of Techfusion, a company renowned for its innovative IT solutions, I strongly believe my team and I are the perfect fit for your multilingual call center project. Fluent in English, Hindi, Urdu, and Punjabi, my team members remove any communication barriers providing efficient and satisfactory customer service. Our previous experience in understanding and handling customer inquiries with a problem-solving attitude aligns perfectly with your needs. Additionally, our strong foundation in cloud architecture ensures reliable connections even during peak times and exceeds your infrastructure requirements. We know the core values of customer satisfaction which is why over 50 customer inquiries a day poses no challenge to us. Moreover, as a practicer of diverse technologies - AI and machine learning, data analytics, IoT integration - we have quite mastered adapting to various customer needs' situations and can provide strategic insights. Infusing passion for customer service into cutting-edge software development, we ensure not only meeting customers' expectations but creating memorable experiences. To summarize, by choosing Techfusion for your multilingual call center project, you'll receive nimble adaptability to various situations in multiple languages plus extensive interdisciplinary technical expertise. Let's grow together as each unique challenge presents us a new opportunity to learn and enhance our skills.
$20 USD in 40 days
0.0 (0 reviews)
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** Can start immediately once you hire me. Hello, I am an experienced mobile app developer with an experience of 5+ years. I’m pretty confident that I will be able to create your app as required. I am an expert in making android iOS as well as web apps with remarkable reviews on my profile. I have knowledge about: Objective C, Swift, Xcode, Script, Android studio, Sqlite, cloud services, firebase, in-app purchase, payment gateways, Google API integration, third-party API integration, UI, UX, PHP, SIP, MNV, MVVC, CBD modeling, XML, Angular JS, Jquery, SQL Server, HTML 5, CSS3, JAVA, API, Backend Admin panel, Cocoa-pods, SDK, NDK, Core and many more. Available for immediate discussion, Let's proceed and work together. Please share more details about your project. Thanks, YAMINI
$15 USD in 40 days
0.0 (0 reviews)
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As a seasoned call centre professional fluent in English, Hindi, Urdu, and Punjabi, I bring over three years of experience in customer and chat support, spanning domestic and international call centres. Proficient in handling inquiries via phone, email, and chat, I prioritize clear communication, adaptability, and professionalism to ensure customer satisfaction, even during peak volumes. I am eager to leverage my skills and experience to contribute to your team and exceed expectations. I am excited about the opportunity to grow and thrive within your organization. Best regards, zaheer Hassan
$15 USD in 40 days
0.0 (0 reviews)
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I have 3 years of experience in the field of Customer Support. I was promoted to the position of Team Lead during the first year of my hiring due to my exceptional performance. I have provided customer support services to the companies of US (BAART programme, Safeguard properties, Scharp Crenshaw are to name a few). I believe I would be a perfect fit for this job. Please feel free to reach out to me to discuss in detail about your project.
$15 USD in 40 days
0.0 (0 reviews)
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Introduction: Hello, I am a highly skilled and experienced multilingual call center professional, fluent in English, Hindi,Punjabi and Urdu. Services: I will provide the following services as a multilingual call center freelancer: Answering inbound calls and providing excellent customer service Making outbound calls to follow up with clients and schedule appointments Resolving customer complaints and issues in a timely and professional manner Providing support in English, Spanish, and French Utilizing call center software and tools to manage calls and track data Qualifications: I have the following qualifications that make me an ideal candidate for this position: Fluency in English, Hindi,Punjabi and Urdu. Proficiency in call center software and tools Excellent communication and problem-solving skills Ability to work independently and as part of a team Availability: I am available to work flexible hours, including evenings and weekends, to accommodate your clients' needs. Pricing: My hourly rate is $15, and I am willing to negotiate a contract based on the scope and duration of the project. Thank you for considering my proposal. I look forward to the opportunity to work with you and provide exceptional customer service to your clients. Sincerely, MOHAMMAD ABDULLAH S
$15 USD in 25 days
0.0 (0 reviews)
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I am running my own call center and I have agents who can meet your requirement. Please call me or text me at +917217755121
$20 USD in 40 days
0.0 (0 reviews)
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I have good experience in Customer Support, Customer experience and handling international clients for networking project
$20 USD in 12 days
0.0 (0 reviews)
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I have 1 year experience.I will do my work honestly and do it well.I will handle the customer with great love.
$15 USD in 40 days
0.0 (0 reviews)
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Sir I am interested for your project I have experience with newspaper and also I am expert of Urdu writing and communication . I can provide sample talk without remuneration after your satisfaction you can award me your project. My charge will be according to your demand.
$20 USD in 40 days
0.0 (0 reviews)
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I've very good command on Hindi,English and Punjabi , worked for us staffing having good communication skills ,Just new to freelancer we can work together Waiting for the response.
$20 USD in 40 days
0.0 (0 reviews)
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Hello my name is Brahim Messabhia I am looking forward to expand my experience in customer support eager to learn new things I have Professional diploma computer support completed in Montreal , Quebec , Canada I worked with Vif internet esp in montreal
$20 USD in 40 days
0.0 (1 review)
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My experience in customer service at BritRoute demonstrates my strong communication skills and ability to handle inquiries via phone, email, and potentially chat (depending on BritRoute's offerings). Since the role requires fluency in English, Hindi, Urdu, and Punjabi, my multilingual background perfectly aligns with your requirements. Furthermore, my customer-centric approach at BritRoute honed my ability to prioritize customer satisfaction and adapt to various needs. I consistently followed up to ensure client happiness, a skill directly transferable to resolving customer inquiries and exceeding expectations in this role. While I cannot quantify past call volume, my experience at BritRoute involved managing customer interactions effectively. Given the project involves less than 50 daily inquiries, I am confident in my ability to efficiently handle this workload. In conclusion, my multilingual fluency, customer service experience, and dedication to satisfaction make me a strong candidate to excel in this call center role and contribute to your team's success.
$15 USD in 36 days
0.0 (0 reviews)
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With my extensive background in Sales, Marketing, and Cold Calling, I am confident in my ability to excel in the role you've defined. I bring 14 years of experience cultivating customer satisfaction and providing top-notch support. Having dealt with both domestic and international customers, I'm not only fluent in English, Hindi, Urdu, and Punjabi thereby satisfying your language requirements but I have also learned to navigate different cultures with a personable attitude. I understand the dynamics of a Multilingual Call Center Support like the back of my hand. My skills include not only communication but also learning to adapt to various customer needs and keeping my composure even in the most challenging situations. This reservoir of knowledge ensures that I can fulfill your requirement by efficiently handling the less than 50 customer inquiries a day over phone, email or chat. In line with your project goals, I guarantee two key factors: reliability and scalability. My well-oiled infrastructure is reliable while simultaneously allowing for scalability as your business expands. Consequently, trusting me with your project means not only hiring another specialist on paper but solidly bolstering your foundation as you partner with someone who has a proven track record of excellence. Let's embark on this journey to redefine success together.
$15 USD in 40 days
0.0 (0 reviews)
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why you should hire me and my team? we are expert on tele-sales and telemarketer serving call center industry for 3+ years. We completely comfortable with all types of calls and can appointment set up customers with energy and charismatic persistence to represent your company the right way and close the deal. Major services: *Lead generating *cold calling *telemarketing *appointment setting *quality lead generation *Leads *Customer Support *Virtual Assistant *contact Support *Email Handling *Business Development *Telecom services exclusively on here and more discussion welcome to inbox.
$20 USD in 40 days
0.0 (0 reviews)
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We are operating with the name of Mensen-Helpen India (OPC) Private Limited . We started in 2021. Myself Rishabh bhushan the director of this company has worked in Call Centers From 2013 till 2021 . We have expertise in Handling Call center operations Effectively and Efficiently. We are ready to go for this Project with 25 Individuals Instantly . let us Know more about your Project Thanks
$16 USD in 48 days
0.0 (0 reviews)
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_Dear Hiring Manager,_ _Thank you for considering my bid for the multilingual call center project. I am excited to apply for this role and contribute my skills and experience to deliver exceptional customer support._ _With over 5 years of experience in handling customer inquiries and providing support in English, Hindi, Urdu, and Punjabi, I am confident in my ability to manage less than 50 customer inquiries daily via phone, email, or chat. My expertise includes:*Fluency in English, Hindi, Urdu, and Punjabi *Proven experience in handling customer inquiries and providing support *Availability to work during specified hours *Strong communication skills and professionalism *Adaptability to various customer needs and situations *Reliable internet connection and necessary infrastructure for efficient call handling _As an enthusiastic, energetic, and customer-oriented individual, I prioritize customer satisfaction and am committed to catering to customer needs without losing patience. My problem-solving attitude and experience in similar roles will enable me to provide effective solutions and support to your customers._ _I am eager to grow, learn, and enhance my skills with your team and contribute to the success of your business. Thank you for considering my bid. I look forward to discussing this opportunity further._ _Best regards,_ Zaheer Iqbal
$15 USD in 50 days
0.0 (0 reviews)
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Hi, I am Mahek . I would like to know I am hardworking and dedicated person. I'll do my work with full honesty, I am new freelancer and don't have much experience here. I am having 2 years of experience working with HCL as a customer support (US process)
$20 USD in 40 days
0.0 (0 reviews)
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Flag of INDONESIA
Batam, Indonesia
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Member since May 4, 2024

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