I have 3 years of productive sales and customer service experience with companies like Convergys, Citibank coupled with 2 year course of MBA in Sales and Marketing. My experience includes selling new products and providing financial services to the customers of Citibank in different states of the USA over the Phone. I catered for Inbound Customer service for Citibank credit card consumers.I have a unique combination of Good Computer skills and a Typing speed of 50 WPM.I also expertise in MS-Word and Excel. I have excellent interpersonal skills, communicate clearly, and I work well under pressure. I am adaptable and love to take initiative. I am a clear communicator with a friendly disposition often disarms obstinate, hostile, or generally unhelpful individuals. I am always ready for unforeseen issues that come up often. While the workload may depend on the size of the firm, but I should be ready to devote myself to long hours if required. I as a part of being customer service oriented should be able to follow through every day with that disposition. The pressures of high workloads, many stubborn people, or long hours could get to some people, But I am very much flexible in order to compensate any pressurize situation. I am able to adapt to the type of person I am dealing with. I believe that general friendly demeanour and good work ethic will get me far with many people. I need to have the ability to initiate problem-solving with individuals.