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Call Center Outsource for eCommerce Company

$2-8 USD / hour

Closed
Posted over 8 years ago

$2-8 USD / hour

PLEASE READ BEFORE BIDDING We require call center ( data Center ) outsource service for an eCommerce company job will involve : answering calls in English / Arabic , for order accomplishment/ processing and tracking customer service monthly reports / random call recording traffic to be expected 10-20 calls a day hours 9Am -6 Pm GMT+4 Sun-Thu To be paid by estimated hours, calls will be diverted to your country.
Project ID: 8694818

About the project

33 proposals
Remote project
Active 8 yrs ago

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33 freelancers are bidding on average $5 USD/hour for this job
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Hi there, I am interested to learn more about this opportunity. We do not have bilingual at this moment however we are ready to go ahead with English calls. However, We can have a bilingual in near future. Please advise. Thanks & Regards, Mahtab
$8 USD in 40 days
5.0 (102 reviews)
6.6
6.6
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Hi, I am an experienced office worker with phone support, Data Entry, Web Research and Product Uploading experience, as well as maintain confidentiality in sensitive matters and display excellent judgment. I have the ability to anticipate employer's needs, may from time to time act as proxy for the executive and giving executive opinions, dedicated and focused, able to prioritize and complete multiple tasks and follow through to achieve project goals Already I have completed over 100 project in freelancer, especially in data entry, web research & also few calling tasks. As per your project requirement I am sure I can do your task easily with my small team. Here is my profile link: https://www.freelancer.com/u/amirn2011.html Your work will be in safe hands, as once I take the responsibility, it will be completed within the given time period. Waiting for your response. Thanking You. Regards Amir Kumar Nayak
$5 USD in 40 days
5.0 (46 reviews)
5.5
5.5
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I've also worked as a Collection Specialist for MFG Solutions under IPP(Insight Practice Partners) a Medical Billing Company located in California for 3 years. Calling insurance companies all over California to have all aging claims get paid and completely process,including resubmitting claims, filing an appeal for denied claims.I also worked as Technical Support Representative for Hewlett Packard a well known computer company in the United States for 3 year and 2 months, assist customers and properly diagnose the root cause of their technical issues, while providing a time bound and accurate resolution. With wide knowledge in troubleshooting Windows XP, Vista and Windows 7 issues.I have wide experience with hardware and software issues. Provide training to clients in the use of system and applications as related to Internet. Obtain general understanding of OS and application operations related to company offered services. Identify and correct or advise, on operational issues in client computer systems. Be able to work in a fast and dynamic environment and function as a team member. Proficient in Microsoft Office – Excel and Word, Excellent internet research skills, Excellent written communication skills, Typing and data entry skills, Good analytical skills and the ability to make good decisions about how to enter data when judgment is required, Extremely detail oriented and organized, I’m able to work independently and efficiently to meet deadlines. Able to promptly answ
$5 USD in 40 days
5.0 (1 review)
2.7
2.7
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We wish to signify our interest in offering our call center services. My name is Michelle Velarde and I'm the COO of Your Virtual World. Our call center is located in the Philippines and we have 50 available experienced agents. We offer inbound and outbound call center services, data entry and data processing services, back office outsourcing services, customer support services, inbound reservation support, etc. We assure you that we hire only the best agents after a demanding recruitment process. Hourly rate is $4. Once part of the team, our call center agents undergo one-on-one training and a Sales and Customer Service Certification course further ensuring that they are fully qualified and capable of meeting your goals. Our agents carry themselves in a friendly and professional manner projecting only the best image to your clients. We assure that our service will not only be revenue savings for you, but will also show significant improvement in your cash flow.
$5 USD in 40 days
5.0 (1 review)
2.4
2.4
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A proposal has not yet been provided
$5 USD in 40 days
5.0 (2 reviews)
1.7
1.7
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Dear Hiring Manager, I am very interested in your posted job involving these skills. I am expert in customer services and customer support. I can handle your customers inquiries via live chat, email or telephone and will provide them very good service. I can start work with you right now. Looking to work with you soon. Regards, Imran
$4 USD in 40 days
4.6 (2 reviews)
2.0
2.0
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Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are an outsourcing call-center. Our team has a great experience in telesales, virtual assistance and customer support. Our agents have fluent English, Russian and Ukrainian. We use individual approach for every customer. Each agent passes 3 stages of testing before the admission to the first call. Our agents have experience in working as a virtual assistance, couple of month ago we finished project where three of our agents worked as virtual assistants, they performed different functions including correspondence, answering phone calls, meeting arrangement, calendar planning etc. Our agents also had experience in work with database system, live chat and emails. The average typing speed of our agents is at least 150 wpm. We have a big variety of our agents, so you can conduct an interview with everybody and choose the best agent for your project. Our call center works 24/7 and we are able to make and receive more than 1,000 calls per day. By this moment we have been providing call-center services for 3 years. I'm looking forward for your response. Please, feel free to contact us on skype: moveup.5
$5 USD in 40 days
5.0 (1 review)
0.4
0.4
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i know english so i can handle calls in English.
$3 USD in 45 days
0.0 (0 reviews)
0.0
0.0
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I would like to work on this project. I am ready to work minimum 40 hours per week or more than 40 hours. let me know.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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A self motivated young person..I don't speak Arabic but could speak fluent English and hindi and highly committed to work . Further more trust also counts.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have a team already set up for this kind of job. They are fluent in english and are experts in handling these type of queries. Please share further details to start with this
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, My communication skills are excellent, am quick and keen to detail. I would like to take this opportunity as it's part of what I love doing. My English is fluent though I don't speak Arabic. Thank you.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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We have a excellent remote management skill-set. We do have excellent cloud based contact centre for inbound and outbound calls. Please call us back to discuss further. Thanks
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am passionate about customer quality and services and have a degree in Business Administration Marketing option. I have worked with Marks and Spencer in the Uk writing on the needs of the Elderly clients and reporting to my Line Officer. I do understand the tolerance zone of customers and appreciate their unique needs and the psychology of customer behavior which is a vital key to selling to clients, listening to client and helping to put a smile on the very angry client at the end of the day. My personality as a sanguine makes it nearly impossible to leave my desk or office without a solution and a smile. I have Nine years experience to back this skill and the success stories that followed has given me much confidence.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Client, Its pleasure to introduce our dynamic Call center specialized in Phone Support, before you hire a Customer Service specialist or an Agency, call us for a free consultation. We are one of the experts this industry, and going through your job post. I thought of taking a challenge like this, to complement our talent. We have worked over 8 years in this field, and most of our agents are graduated from USA, and have American accents, with proper training's and experience in this industry. Each and every member of the team is professional on phone handling. For any kind of assurance please call us for a free Consultation, Your success is our success. We are passionate about high quality service. If for any reason you are not completely satisfied, we’ll refund you, without question. We believe in long term business relationship. Best Regards Anika Huda
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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It will be an honor to help you out with your company Customer Service related task, I have been with the BPO industry for more than 8 years as a CUSTOMER SERVICE REPRESENTATIVE/ TECHNICAL SUPPORT SPECIALIST
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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we will do hard work n give the all efforts to give the customers best and flexible service...plz give me chance to serve you sir n prove our efforts
$6 USD in 24 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$3 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Propunerea nu a fost încă furnizată
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED ARAB EMIRATES
Dubai, United Arab Emirates
5.0
62
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Member since Sep 29, 2015

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