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customer support

$250-750 USD

Closed
Posted over 7 years ago

$250-750 USD

Paid on delivery
I run a recruiting startup based in Los Angeles. Every day, I receive chat-based requests from companies looking to hire a freelancer or full-time position. I need someone who can respond to their requests, gather the necessary information (budget, timeline, description, etc), and follow up with them as needed. We have a process and script templates to use, but we want someone who can be warm and conversational and improvise as needed. The requests are sporadic, some days we get 7 other days we get 0, so we'd like someone who is flexible. Maybe they have another customer service job they'd do at the same time.
Project ID: 12252132

About the project

72 proposals
Remote project
Active 7 yrs ago

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72 freelancers are bidding on average $494 USD for this job
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Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM
$250 USD in 5 days
5.0 (78 reviews)
8.9
8.9
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Hi there, I am interested to learn more about this opportunity. What will be the working hours? How many days a week? Do you offer pay per hour plus incentive model? How long is the project for? When do you want to start? Please advise. Thanks & Regards, Mahtab
$250 USD in 5 days
5.0 (139 reviews)
6.9
6.9
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Dear Sir/Madam, We can help you to respond your chat request and handle them very professionally. Votiko is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services The center that is being dedicated to handle inbound calls or receives a number of calls from customers via phone is termed as Inbound Call Center. Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at Freelance. Votiko team
$250 USD in 10 days
5.0 (16 reviews)
5.1
5.1
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Hi, I am confident that I will be perfect fit for this position as my experience in Customer support and Live chat precisely match your requirements. I am working as Customer service agent with Online store from San Diego. Sachin Bhosale
$250 USD in 30 days
5.0 (3 reviews)
4.3
4.3
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Hi Sir We are a team of professional virtual assistants working 24X7 to provide quality services to clients based across the globe. We are well versed with all type of VA tasks such as email support, phone support and all other web related services. So we request you to take our interviews or skill test according to your requirements for the job approval. You can select the best one from us and he/she will be working exclusively for you :) Let's get started with the work soon as possible, awaiting for your prompt response. Thanks & Regards G.M Sakhiya
$300 USD in 10 days
5.0 (7 reviews)
4.0
4.0
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Hi, I'm highly experienced in the customer service field. I managed several successful multilingual online stores and one of my primary duties has been email customer service and live chat. I'm familiar with internet marketing, affiliate marketing, ZenDesk and Kayako, WordPress, Social Media and I have a basic understanding of HTML. I understand the importance of customer service as this sets future business in place and represents the establishment. I'm very responsible, reliable, quick, friendly, polite, accurate, flexible and consider myself as a problem solver. I pay strong attention to detail and understand the importance of being responsive. I have experience in working from home and understand the importance of reliability, I have a reliable internet connection, and Skype and I'm available and ready to start immediately to any proposed hours. I can proudly assure to give my absolute best in combining all elements of my knowledge. Thank you for your consideration.
$277 USD in 3 days
5.0 (1 review)
3.2
3.2
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Hello, I am interested in your post and would like to discuss details such as hours of operation and responsibilities. I look forward to hearing from you. Thank you for your consideration.
$555 USD in 10 days
5.0 (2 reviews)
3.2
3.2
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We are a customer service company and specialize in live chat, phone support, email support and virtual assistance. We have worked with many companies from US, Canada, UK and Australia. We always strive to deliver the best quality service and exceed the expectations of our clients. As you said you are a recruiting company so we may work with you on a longterm basis and can provide agents for your clients. I am open to ideas and can discuss the details of what is workable and profitable for both of us. Please get back to me so we should be discussing it further. Best Kyle
$555 USD in 10 days
5.0 (5 reviews)
2.6
2.6
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Dear Hiring Manager, My name is Sofia and I believe I am the best fit for this Job. I have 8 years experience in virtual assistance, data entry, email handling, customer support and customer service. I have a strong distaste for typos and grammatical errors. I have excellent English skills and would be interested in coming on board as your Assistant with a vision of working full time with you. I learn and master job procedures and processes fast. I am available for a chat or interview at your own best time. I look forward to hearing from you. Best Regards, Sofia
$500 USD in 10 days
5.0 (2 reviews)
2.3
2.3
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A proposal has not yet been provided
$555 USD in 10 days
5.0 (1 review)
1.6
1.6
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Hi, Good day to you. My name is Vindhya and I'm a Social Media Marketing expert with very good reviews in Freelancer.com. I’m a proactive, organized, reliable communicator via email as well as over the phone and live chat. I have a fast internet connection as well as super quality telephone as well as high level of English knowledge. l have worked in Sri Lanka Telecom as a customer relationship executive for more than five years. With my broad background of experience, I am confident that I am a competent candidate for the position. I am also can do good job in multitasking under pressure. I am also among those selected to help train new customer service staff. I’m familiar support desk software, CRM systems, team collaboration & chat systems currently being used to handle customer queries. Also I have a sound technical knowledge as well. I will achieve the target you set on me for this project for the budget amount I have mentioned in the bid. However If you need me to adjust the time and the budget I would do accordingly. I'm available online on freelancer.com and looking forward to discuss further about the project. Also please let me know if anything additional needed to secure this bid. I'm very much looking forward to working with you on this project. Best Regards, Vindhya.
$500 USD in 10 days
5.0 (2 reviews)
0.6
0.6
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A proposal has not yet been provided
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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we are a call centre with experience in inbound and outbound we can do lead gen,Live transfers and sale closing for any campaign .we have 8 years of experience ,campaigns we dialled in past US debts consolidation , mortgage,home security system , travel campaign , tech support ,add me on skype v2kinfo
$833 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hello! my name is Malbin Almonte, I can speak English and spanish, I am a quick learner.. I have experience on all of the skills that you requested.. Best regards! Have a nice day!
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I can do this after 5pm EST On Thurs and Fridays. And after 12pm EST on Saturdays and Sunday
$500 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Hello, I'd love to work with you on this project, having worked in both sales and customer service over the years I feel I have what it takes to run the process you have and elicit the required information from those people wanting to learn more about your company and service. I currently have another contract role here in Australia doing the same kind of work - with a little bit of outbound calling - and would be happy to add this to my daily work routine. Please let me know if you would like any further information or to discuss the role further. I look forward to work with you. Kind regards Nigel
$500 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$444 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Experience of more than 5 years in customer support and chat Support. Worked with Various International clients like BT( British Telecom), Serco, Anglo American
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Garantizo un buen trabajo con experiencia en los parámetros requeridos.
$444 USD in 30 days
0.0 (0 reviews)
0.0
0.0

About the client

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United States
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Member since Dec 2, 2016

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