Cross-Platform Customer Service Specialist

$2-8 USD / hour

Closed

Posted

3 months ago

$2-8 USD / hour

We are seeking a dynamic and self-motivated individual to join our team as a Freelance Customer Service Specialist. The ideal candidate will play a crucial role in ensuring exceptional customer experiences by leveraging strong communication skills, technological proficiency, and a customer-centric approach. **Responsibilities:** - Provide prompt and professional responses to customer inquiries via various channels, including Discord, and social media apps. - Demonstrate a deep understanding of our products/services to address customer concerns and provide accurate information. - Utilize effective problem-solving skills to resolve customer issues and escalate complex matters when necessary. - Maintain a positive and empathetic attitude while interacting with customers, fostering a customer-centric culture. **Requirements:** - Excellent written and verbal communication skills in English. - Proficient in using Discord and various social media platforms. - Strong interpersonal skills with the ability to adapt communication style to diverse audiences. - Tech-savvy and comfortable navigating digital tools and platforms. - Exceptional organizational skills and attention to detail. **Qualifications:** - Previous experience in customer service or a related field is preferred. - Ability to work independently and collaboratively within a virtual team environment. - Demonstrated problem-solving abilities and a proactive approach to customer satisfaction. Exciting opportunity to work with a dynamic team in a rapidly evolving industry. We look forward to welcoming a talented professional to our customer service team!

Business Writing

Report Writing

Social Media Management

Project ID: 37798767

About the project

27 proposals

Remote project

Active 2 mos ago

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27 freelancers are bidding on average $7 USD/hour for this job

@QualityHub

Cross-Platform Customer Service Specialist I have more than 5 years of experience as a professional writer, I have crafted various types of content such as articles, blogs, research papers, reports, business plans, and technical writing. Throughout my career, I have successfully completed over 1500 projects with a 100% satisfaction rate from my clients. I am committed to providing the highest quality work with unlimited revisions until you are fully satisfied. Your satisfaction is my top priority, and I encourage you to view my profile and check out my clients' reviews to see for yourself. Here is my sample work link: https://www.freelancer.com/u/QualityHub Please don't hesitate to contact me if you require additional samples. I guarantee to deliver work that is free of plagiarism and grammar errors, along with a complementary report. Your complete satisfaction is my top priority.

$4 USD in 40 days

4.9

(278 reviews)

6.3

@Stopsolution

Cross-Platform Customer Service Specialist I am a seasoned MBA writer with over seven years of experience in various writing fields. I have completed thousands of projects, ensuring 100% accuracy and meeting client requirements. You can trust me to deliver plagiarism-free work within the agreed deadline while maintaining your privacy. I specialize in creating diverse content, from assignments and quizzes to business plans, sales and marketing plans, SEO articles, blogs, and more. Feel free to join the chat box and give me a try. I am dedicated to fulfilling and surpassing all your expectations, and I guarantee you won't be let down. I'm looking forward to hearing back from you. It's my portfolio link. https://www.freelancer.com/u/Stopsolution?w=f&ngsw-bypass=

$5 USD in 40 days

4.8

(50 reviews)

5.1

@Sindustrus

I am an expert in python, c programming, excel and matlab as I am mechanical engineer by profession. I also have experience in report and research writing and have recently written two submitted master dissertations in English language. I have experience in latex writing as well. Also I have Presentation making and article writing experience, biology writing, Video editing and videography are also my add up skills.

$5 USD in 40 days

4.6

(57 reviews)

5.2

@SamarAltaf16

Hello, As a seasoned content writer skilled in various writing styles, I am distinctly qualified for the role of a Cross-Platform Customer Service Specialist. My proficiency in verbal and written communication combined with my tech-savvy nature makes me highly proficient in leveraging digital tools like Discord and multiple social media platforms - crucial requisites for this position. Additionally, my capacity to adapt my communication style to diverse audiences aligns perfectly with the need to cater to your customers uniquely. Pitching beyond my writing expertise, I've also gained significant experience in client relations through years of ensuring satisfaction as a freelancer. Conducting meticulous researches and drafting well-structured projects has honed my problem-solving prowess, an elemental trait for resolving customer issues swiftly and effectively. Above all, my passion and commitment to providing prompt and professional assistance while maintaining a positive, empathetic approach mirrors the customer-centric culture you desire. It would be an honor to bring my skills to the table at such an exciting time in your evolving industry. As we collaborate, rest assured of timely submissions that uphold authenticity - substantiated by recommended Turnitin documentation. Let's create extraordinary customer experiences together!

$5 USD in 40 days

4.7

(21 reviews)

4.8

@qualityxenter

Affordable, Early Delivery. ★★★★★★★★★★★★★★I hold a Masters degree which gives me the requisite background to handle writing from various subjects. I am a highly committed person towards my work. You can rely on QualityXenter for quality and consistency in writing. We never violate copyright rules. I have vast amount of experience in this industry since I am working from 2009 as a professional writer. I provide many modifications till to get your satisfactions. I have access to enough journals to use in your research project. I always produce quality work at VERY LOW RATES so, don't worry if you have a low budget for your work, I will be very happy to make a new client like you. I am producing quality work for my clients including ARTICLE WRITING, REPORT WRITING, ESSAY WRITING, RESEARCH PAPERS, BUSINESS PLAN, TECHNICAL WRITING, MATLAB, THESIS, ACCOUNTING & FINANCE work ETC. Go through my profile link https://www.freelancer.com/u/qualityxenter

$5 USD in 1 day

5.0

(13 reviews)

3.8

@delicitemedia

Hey , I'm reaching out to express my interest in this project "Cross-Platform Customer Service Specialist". With a proven track record of developing and implementing successful social media campaigns, I am excited about the opportunity to drive your brand's online presence to new heights. My approach involves leveraging the power of social platforms to not only increase engagement but also foster genuine connections with your target audience. I am well-versed in analyzing metrics, identifying trends, and tailoring strategies that align with your brand's voice and objectives. Let's discuss how we can create a social media strategy that not only boosts your brand's visibility but also cultivates a loyal community of followers. Thank you for considering my application. Eagerly awaiting further discussion. With Warm Regards, Delicite Media

$3 USD in 36 days

4.9

(5 reviews)

3.2

@abdulbasitone

Budget discussions are flexible, and I'm happy to offer a complimentary sample to showcase my expertise and professionalism. I can begin work immediately and aim to have it completed within the next few hours. Feel free to reach out for a detailed discussion. Thank you, and I look forward to the opportunity. For more insight into my capabilities, please visit my profiles and reviews, particularly my freelancer.com profile Thanks and Best Regards Abdul Basit

$5 USD in 40 days

5.0

(3 reviews)

1.6

@perfectdeadline

Hello, A customer-focused professional who possesses a strong sense of urgency concerning client satisfaction. I have superb interpersonal and communication skills, coupled with excellent relationship building capabilities and excellent negotiating abilities. I have a track record of creating a work culture that rewards teamwork and cooperation. As an experienced Executive/Customer support manager, I fully understand the importance of appearance and behaviour in creating a positive impression in a face to face or virtual role (live chat or email support). I work hard at appearing professional, well dressed and well-spoken. My areas of expertise are precisely those that your company is looking for in an applicant, namely, Executive/Customer support manager, identifying customer requirements and providing knowledgeable advice to fellow customers. I am looking to join an ambitious company that is looking to recruit talented people who get results. Experience: Worked as a "Customer support executive" at DTDC Australia PVT LTD. Ask me if you have any question. Waiting for your reply. Thanks, Debashish

$2 USD in 40 days

5.0

(1 review)

1.4

@boluwatifefelixg

Hello, From the job description, I saw that you need an experienced customer service representative. I have 3 years of experience as a support agent. I can efficiently handle customer enquires and complaints in a polite manner. Technical issues would be escalated to the team involved. As a native speaker of the English language, I have excellent writing and communication skills. Kindly send a message for an interview. Looking forward to be part of the team. Thanks.

$5 USD in 40 days

5.0

(2 reviews)

0.4

@ibrahimelhalawa6

hey, Rizz A.! I'm Ibrahim, a senior graphic designer with over 5 years of experience and ready to start working on your project. I have several years of experience in Business Writing, Report Writing and Social Media Management. So, I'm willing to guarantee you 100% satisfaction through my high quality brand-level designs. As well as providing unlimited edits till satisfaction. Kindly check my reviews and portfolio and send me a message to start working. https://www.freelancer.com/u/ibrahimelhalawa6

$25 USD in 42 days

0.0

(0 reviews)

0.0

@IdeaInkster

Dear Hiring Team, I am writing to express my interest in the Freelance Customer Service Specialist position with your team. With my strong communication skills, technological proficiency, and customer-centric approach, I am confident in my ability to contribute to exceptional customer experiences. Experience and Skills: I have a proven track record of providing prompt and professional responses to customer inquiries across various channels, including Discord and social media platforms. My deep understanding of products/services allows me to address customer concerns accurately and effectively. I excel in problem-solving, ensuring timely resolution of customer issues while maintaining a positive and empathetic attitude. Qualifications: Excellent written and verbal communication skills in English. Proficient in using Discord and various social media platforms for customer interactions. Strong interpersonal skills and adaptability in communication. Tech-savvy with a knack for navigating digital tools and platforms efficiently. Exceptional organizational skills and attention to detail. Previous Experience: I have previous experience in customer service roles, where I demonstrated the ability to work independently and collaboratively in virtual team environments. My proactive approach to problem-solving and commitment to customer satisfaction have consistently contributed to positive outcomes.

$3 USD in 40 days

0.0

(0 reviews)

0.0

@wpcodersuk

Dear Rizz A., I hope this email finds you well. I am writing to you today to propose my services as a professional proposal writer. I have 8+ years of experience in the field, and I am confident that I can provide you with the high-quality results that you are looking for. My portfolio includes a wide range of projects, from simple report writing to complex business plans. I have a proven track record of success, and I am confident that I can deliver on your specific needs. I am a highly motivated and detail-oriented individual, and I am always willing to go the extra mile to ensure that my clients are satisfied. I am also a team player, and I am confident that I can work effectively with your team to ensure that your project is a success. I would be happy to discuss your project in more detail at your convenience. Please do not hesitate to contact me if you have any questions or would like to schedule a consultation. Thank you for your time and consideration. Sincerely, Michael

$5.50 USD in 7 days

0.0

(0 reviews)

0.0

@Monte58

I am a dedicated writer and proofreader with a passion for creating content that not only informs but also inspires positive lifestyle choices among the people. Why Choose Me Expertise: Research-Driven Engaging Writing Style Customized Content What i offer Health Article Writing: Medical Knowledge Research Skills Communication Skills Adaptability Critical Thinking Empathy Article writing Copywriting Proofreading: Attention to Detail Grammar and Punctuation Style Guide Familiarity Consistency Checking Time Management Communication Skills Critical Eye Understanding Target Audience Research Skills And among all,am a forward aimed person with focus.

$5 USD in 40 days

0.0

(0 reviews)

0.0

@mohamedBJ

Hi I have 5 years customer service experience and can start right away I am proficient in discord and other social media platforms and use them daily I have worked with a software company in providing technical support to its customers and also worked with a sports company in answering their customer queries I believe the skills i acquired from those projects will be useful to yours I can provide reference from the previous clients i worked with You can take a look at my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you

$5 USD in 40 days

0.0

(0 reviews)

0.0

@jameskennedy2032

With my passion for problem-solving and dedication to creating meaningful customer experiences, I am a perfect fit for the Cross-Platform Customer Service Specialist position. Not only do I have extensive experience in customer service, but I'm also well-versed in navigating digital tools and platforms, including Discord and various social media apps. This will enable me to promptly handle customer inquiries, providing accurate information and resolving any issues they might face. Having collaborated with cross-functional teams, both as an individual freelancer and as part of larger projects, I've come to appreciate the significance of communication in ensuring project success. My excellent verbal and written communication skills coupled with my ability to adapt to diverse audiences make me an effective communicator who can effectively represent your brand. Lastly, I bring a proactive approach to customer satisfaction to the table. Understanding that every customer interaction presents an opportunity to strengthen your brand's reputation, I maintain a positive and empathetic attitude throughout the discussion - ensuring every concern is addressed professionally. Choosing me for this role means choosing excellent service delivery from a motivated specialist who truly understands what it takes to keep customers happy. Let's work together towards excellent customer experiences!

$5 USD in 40 days

0.0

(0 reviews)

0.0

@wyattones

all i need t fulfill the description is a run down in depth of the processes and what the company does and i will be your prefect fit

$5 USD in 40 days

0.0

(0 reviews)

0.0

@MolniyaMakvin

Dynamic and self-motivated, I am looking to join your team as a freelance customer service specialist. I have excellent communication skills, deep product/service understanding and problem-solving skills. Customer service experience, proficiency in Discord and social media, strong interpersonal skills, tech savvy and organized. Proactive, with a desire to improve the level of service. I am confident that I can make a significant contribution. I look forward to discussing with you!

$8 USD in 40 days

0.0

(0 reviews)

0.0

@gitarifaith2

As an experienced customer service specialist with a deep understanding of digital platforms like Discord and comprehensive knowledge about various social media apps, I am well-prepared to excel in this cross-platform role. My written and verbal communication skills in English are truly top-notch, ensuring clear and prompt responses to customers' inquiries while ensuring that the information conveyed is accurate. Also, my previous experience within the health industry has honed my problem-solving abilities and my ability to adapt quickly to different situations – two qualities essential in customer service.

$5 USD in 40 days

0.0

(0 reviews)

0.0

@DocRabbia

Hi there, As a seasoned professional with over 10 years' experience, I bring a unique blend of skills and knowledge that make me the ideal candidate for your Cross-Platform Customer Service Specialist role. From working in various industries such as project management, medical, fitness, health, and marketing communication, my adaptability and ability to understand complex products/services set me apart. My previous roles required me to be a tech-savvy person which is essential for effectiveness in using different platforms. I have excelled in providing excellent customer experiences throughout my career. This has given me an astute understanding of the importance of prompt, accurate and professional customer service. I am adept at problem-solving as well as escalating issues when necessary. These skills have enabled me to handle even the most challenging situations with calmness and empathy. Moreover, my strong command of written English combined with excellent interpersonal and communication skills make me confident about my capabilities in responding effectively. Trusting me with your project means ensuring exceptional customer experiences from a dedicated professional who can adapt quickly, work independently and collaboratively. Thanks for considering me! Best, Ruby

$18 USD in 40 days

0.0

(0 reviews)

0.0

@MajaSabra

Hello, I am writing to express my interest in the Freelance Customer Service Specialist position as advertised. With a proven track record in delivering exceptional customer service and a strong grasp of digital communication tools, I am excited about the opportunity to contribute to the mission of ensuring superior customer experiences. My experience in customer service roles has equipped me with the ability to handle inquiries efficiently and professionally across various platforms, including Discord and social media. This experience has honed my ability to quickly understand and address customer concerns, providing accurate and helpful information. I pride myself on my ability to maintain a positive and empathetic attitude in all interactions, fostering a welcoming and supportive environment for customers. I bring excellent written and verbal communication skills in English, alongside a tech-savvy approach to navigating digital tools and platforms. My proficiency with Discord, social media apps, and other customer service software allows me to connect with customers through their preferred channels, ensuring a seamless and responsive service experience. Thank you for considering my application.

$8 USD in 40 days