Customer Service Associate needed

Responsibilities:     Maintains customer relationship by responding to inquiries; documenting actions.     Prepares for customer inquiries by studying products, services, and customer service processes.     Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.     Records customer inquiries by documenting inquiry and response in customers’ accounts.     Improves quality service by recommending improved processes; identifying new product and service applications.     Updates job knowledge by participating in educational opportunities.     Accomplishes customer service and organization mission by completing related results as needed. Some of the benefits are paid leave, work from home, flexible hours of working Customer Service Associate Qualifications / Skills:         Informing others     Data entry skills     Organization     Analyzing information     Verbal communication     Reporting skills     Managing processes     Customer focus     General consulting skills     Multi-tasking Minimum 2 years experience in similar position