Webmail System With Ready Content Templates

hello we need an online system where we can include ready email templates. when a new client call us, we must include his contact details (name, mail, address, phone). there must be a send button, where automatically goes a ready mail to him. the mail must automatic include name in this mail like dear mr/mrs xxxx, ..... 1. form engine with send button 2. upload / edit email template 3. if possible follow-up date system with remember (can be included in form engine) 4. review / statistic about all sent mails 5. must be with user/admin login to add guys who can send mails can you send us your bid please and how long you need for this?