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Customizations for osticket System

$30-250 USD

Closed
Posted 26 days ago

$30-250 USD

Paid on delivery
I'm looking for an experienced developer who can enhance my osticket system in a few key ways. These include: - Improved User Interface: The interface needs to be updated to have a classic and professional look. This is to improve overall user experience and make the system more aesthetically pleasing. - SMS Alerts: I need the system to send SMS alerts to technicians when new tickets are opened to them or to a group they are part of. This is to ensure that technicians are instantly notified of new tasks and can attend to them promptly. - Payment Type Checkboxes: The modification involves adding checkboxes for different payment types. Alongside each checkbox, I require a text box for inserting the account name. This is to facilitate easy and accurate tracking of payment details. I'm particularly interested in a developer with experience in integrating an SMS system with osticket. A good grasp of PHP, MySQL, and API integration is essential for this project. If you have a background in CRM software or have worked on system notifications before, that's a plus.
Project ID: 38017431

About the project

40 proposals
Remote project
Active 23 days ago

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40 freelancers are bidding on average $178 USD for this job
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Hi there I am an experienced developer with expertise in PHP, MySQL, and API integration. I have previously worked on enhancing user interfaces and integrating SMS systems with ticketing systems like osticket. I understand the importance of a professional look for the interface, SMS alerts for technicians, and the need for payment type checkboxes with account name text boxes for tracking. My background in CRM software and system notifications gives me an advantage in completing this project successfully. I can provide links to similar works from my portfolio. Please go through my profile its 15 years old see the work I did over the years. ---> No Win No Fee means that your satisfaction is my utmost priority. <---- Lets discuss the job details. Moreover, I am willing to start the job and perform tasks without even being hired; it is just to show my commitment to this project. Looking forward to hear from you. Regards Shah
$163 USD in 7 days
4.9 (455 reviews)
8.7
8.7
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osticket is complicated code and i can repair and change and add what you need as i know PHP/API/MYSQL very well and i have 20+ years of experience in programming here. i dont do design work. so let me know more please.
$355 USD in 7 days
4.9 (393 reviews)
7.9
7.9
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With my extensive background in web development and automation, I am confident that I am the right fit for your osticket customization project. I have a proven track record of successfully integrating various API systems, which includes your need for SMS alerts with osticket. Moreover, my proficiency in PHP and MySQL ensures accurate, seamless, and efficient coding—essential qualities for this task. My solutions have always focused on enhancing user experiences and improving system functionality. A testament to this is my experience in CRM software and system notifications—practices that align perfectly with your requirements for both better UI design and promptness in response to new tasks through SMS alerts. Lastly, I want to emphasize my commitment to tailored solutions for your unique needs. Understanding the significance of precise tracking and reporting for payment details, I guarantee that the checkboxes for payment types will not only be added but will also be designed with utmost care to accommodate the account name text boxes right alongside them. So, let's team up now—I can't wait to bring these osticket enhancements to life and help you create a better ticket management system once and for all!
$500 USD in 7 days
5.0 (111 reviews)
7.0
7.0
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Hi there, How r u? I have had a look at ur project i can handle it well as i have experience in JavaScript, Software Architecture, PHP, MySQL and HTML. I have worked on similar projects before too. Please initiate the chat and discuss in detail. Waiting for ur kind response. Regards
$250 USD in 8 days
5.0 (24 reviews)
6.7
6.7
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I'm Sumit, an IT professional with a wide-ranging background that encompasses a good deal of what is demanded in your project. This includes over 8 years of programming experience in web and mobile development using technologies such as HTML, MySQL, and PHP - all highly relevant to customizing osTicket. My expertise also covers API integration, which is crucial for integrating an SMS system into the application. In addition to my technical prowess, I bring a wealth of creativity and innovation to each project I undertake. My experience in developing Ecommerce websites will be particularly useful in giving your osTicket system the professional facelift it needs. I am positive I can create a sleek and aesthetically pleasing user interface that will greatly enhance the experience for all users. Moreover, not only have I integrated payment systems into various applications before but also seamlessly incorporated SMS notifications into several projects. My primary focus has always been delivering on clients' precise requirements, so incorporating different payment type checkboxes along with text boxes for account names is well within my realm of expertise. I'm confident in my ability to provide you with efficient and accurate modifications that will elevate your osTicket system's performance to new heights. Let's get started!
$140 USD in 7 days
5.0 (47 reviews)
6.6
6.6
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Hello Mate, As an IT expert, I can assist in enhancing your osticket system in several key ways: User Interface Enhancement: I will update the interface to achieve a classic and professional look, ensuring improved user experience and aesthetic appeal. SMS Alerts Integration: I will integrate an SMS notification system into the osticket system, allowing technicians to receive instant alerts when new tickets are assigned to them or their designated groups. This will ensure prompt attention to new tasks and efficient workflow management. Payment Type Checkboxes Modification: I will add checkboxes for different payment types and associated text boxes for account names, enabling easy and accurate tracking of payment details. This modification will streamline payment processing and enhance financial transparency. Technical Expertise: With my proficiency in PHP, MySQL, and API integration, I possess the necessary skills to implement these enhancements effectively. My experience in CRM software and system notifications further strengthens my ability to deliver tailored solutions to meet your needs. By leveraging my expertise and experience, I can help optimize your osticket system for improved functionality and efficiency. Let's collaborate to achieve your objectives and enhance your system to better serve your needs. Please note that this is a placeholder proposal, we can be more specific once we get all the requirements and information required to execute the project
$250 USD in 3 days
4.8 (48 reviews)
6.9
6.9
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Hello, Hope you are doing well, I reviewed your project thoroughly. I posses over 8+ years of experience and intimate knowledge of PHP, HTML, JavaScript, MySQL, Software Architecture. I will redesign the user interface of your osTicket system to achieve a classic and professional look. The redesign will focus on improving usability, readability, and visual appeal. I will research and identify a suitable SMS gateway provider for integration with osTicket. Using PHP and API integration techniques, I will connect the SMS gateway with your osTicket system to enable automatic notifications for technicians. I will customize the ticket creation form in osTicket to include checkboxes for different payment types, each checkbox will be associated with a text box for entering the account name, providing comprehensive payment tracking capabilities. I am committed to offer assistance to the best my ability post completion and will give a firm consideration to continued communication and collaboration to bring your vision to life. Looking forward to have an elaborated discussion regarding project. Please note that the project cost may vary depending on any additional requirements or scope of work. Regards, Vaishnavi.
$170 USD in 5 days
5.0 (105 reviews)
6.3
6.3
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Hey, your satisfaction comes first - don't pay until you're completely satisfied with my work! I'm eager to dive into the "Customizations for osticket System" project right away. Offering a 100% money-back guarantee, I possess all the skills required to bring your project to fruition. Tap the chat button, and let's discuss further. I'll also be glad to share examples of my previous work. Best Regards, Daniyal :)
$240 USD in 3 days
5.0 (21 reviews)
5.5
5.5
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As a developer, I propose the following solutions for enhancing your osticket system: 1. Improved User Interface: I suggest utilizing modern UI design principles to enhance the visual appeal and user experience of the system. Customizing the CSS and layout to create a professional and intuitive interface can greatly improve user satisfaction. 2. SMS Alerts Integration: To enable SMS alerts, we can integrate a third-party SMS gateway API such as Twilio or Nexmo. This integration would allow automatic SMS notifications to be sent to technicians upon ticket assignment, ensuring timely response and resolution of issues. 3. Payment Type Checkboxes: Implementing checkboxes for different payment types and accompanying text boxes for account names can streamline the payment tracking process. Upon ticket closure, this information can be recorded in the system for easy reference and reconciliation. Questions: - Are there any specific SMS gateway providers that you prefer or are already using? - Do you have any existing design preferences or branding guidelines that should be considered for the UI enhancements? - Would you like the payment type checkboxes to be customizable, or are there specific payment types that need to be included? I look forward to discussing the project further and providing a comprehensive solution tailored to your requirements.... Come over chat
$100 USD in 1 day
5.0 (7 reviews)
4.0
4.0
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Hi, there! Having confirmed the job posting, it seems like you might be looking for a senior developer for your project - Customizations for osticket System. I have worked with similar projects so that I can provide you with a satisfied result. This project really caught my attention because I have been working in this specific industry for 10 years now, and have not only gained experience or knowledge but, I have got the answer to the main problem which many clients face which is communication and I can assure that you will be satisfied and updated throughout the process, if we move forward. Can't wait to have you on chat with me, and to get started with this project. Regards
$200 USD in 6 days
5.0 (5 reviews)
4.0
4.0
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Hello, Josh S., Thank you for posting the job "Customizations for osticket System". With my extensive experience in software development, I am confident that I can deliver perfect results for your business. I have a deep understanding of the field you mentioned and have successfully completed projects of similar complexity in the past. I am available to start immediately and can assure you of high-quality work delivered with speed and efficiency. Given the opportunity to work on this project, I am committed to exceeding your expectations. I'd like to discuss further details about your project in a brief call or chat soon. Looking forward to working with you! Best regards, Derek
$200 USD in 2 days
5.0 (1 review)
4.1
4.1
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Hi Josh S., How are you doing? As a professional developer with expertise in HTML, PHP, MySQL, Software Architecture and JavaScript, I eagerly anticipate the opportunity to complete this project for you. Please drop me a message to discuss the project detail. Thank you for considering my services.
$50 USD in 4 days
5.0 (4 reviews)
3.8
3.8
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Hi, Thank you for posting this osTicket customization work. I prefer it as I have expertise on osTicket and SMS gateway integration. I am very much interested to customzed your osTicket. Already, I did such work many times in different version of osTicket. You can check my review of previous works. Ready to start today and will complete in time and budget. I am professional PHP developer with 14+ years of experience. So, you can rely on standard and quality work. Please reply to discuss more. Thanks you
$250 USD in 7 days
4.9 (11 reviews)
3.9
3.9
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Hi there, After reviewing the job description, I am confident that I can deliver you great result because I have rich experience in this role. However, I do have a few questions that I would like to discuss further. I am eager for the opportunity to collaborate with you and am looking forward to discussing how I can contribute to your project. Thank you for considering my proposal. Best regards, Nathan
$80 USD in 7 days
4.8 (11 reviews)
3.7
3.7
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Hello, We can enhance your osticket system in a few key ways as mentioned. We have 10+ years of experience in all these mentioned tech stacks and we are a team of well-established 150+ professionals. NOTE - I can share my recently built URLs with you in the chat box for your reference. Let's connect on chat and discuss this further in the meeting. Regards!
$100 USD in 10 days
5.0 (1 review)
3.6
3.6
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With over 7 years of experience as a Laravel developer, I have extensive knowledge in PHP, MySQL and API integration - all of which are essential for your project. I have a deep understanding of the osticket system and have successfully implemented various customizations in the past. Notably, I have capabilities in creating a classic and professional look for interfaces like you need. What sets me apart is my expertise in integrating SMS systems with osticket to offer uninterrupted alerting and consistent communication between technicians and the system. Additionally, I am proficient in complex query building and relational database management, ensuring even the smallest customization, like adding checkboxes for different payment types, is handled promptly and accurately. Moreover, my familiarity with Linux, Cloud and AWS can help ensure a seamless deployment process for necessary changes. I am committed to following industry best practices including SOLID design principles and OWASP guidelines while covering codes with tests, so that your system stays secure at all times. By choosing me, you're opting for a reliable expert who is solution-oriented, follows through on their commitments and delivers high-quality results. Let's collaborate to make your osticket system more aesthetic, efficient and user-friendly!
$140 USD in 7 days
5.0 (4 reviews)
3.0
3.0
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With over 5 years of hands-on experience as a full stack developer and a strong grasp on PHP, MySQL, HTML, JavaScript, and Software Architecture, I am confident in my ability to significantly enhance and optimize your osticket system. My work history in sectors such as Real Estate, Transportation, Banking, and Finance has equipped me with the know-how to improve your system's user interface to have a classic and professional look. Additionally, I have an extensive background in Salesforce administration and development, which further strengthens my portfolio. My skills in API integration such as Plivo and Twilio will be crucial for your requirement of SMS alerts on new tickets being opened. I have successfully integrated similar systems in the past so integrating an SMS system with osticket would not pose any difficulties for me. Lastly, my ability to manage the full software development life cycle combined with my excellent communication skills make me capable of delivering this project to your precise specifications. Whether it's creating checkboxes for payment types or adding accompanying text boxes for easy tracking of payment details, I guarantee my solutions will be thorough, accurate and compatible with your existing systems. Together let's work towards making your osticket system even better!
$140 USD in 7 days
5.0 (9 reviews)
3.1
3.1
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Dear Josh S. This project seems a very fit work for me. I had done exactly the same work a month ago. I would like to grab this opportunity and will work till you get 100% satisfied with my work. I have many years of experience on PHP, JavaScript, Software Architecture, MySQL, HTML Lets connect in chat so that We discuss further. Regards
$120 USD in 3 days
5.0 (1 review)
2.2
2.2
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Hello, I'm an experienced developer with expertise in integrating SMS systems with various platforms, including osTicket. I have a strong grasp of PHP, MySQL, and API integration, making me well-equipped to enhance your osTicket system. Additionally, I have worked with CRM software and system notifications in the past, which adds value to this project. Let's discuss your requirements in more detail and create a solution that meets your needs. Looking forward to working with you. Cheers, Nazrul Islam
$250 USD in 5 days
5.0 (2 reviews)
2.0
2.0
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❤️❤️ Hello Josh S. ❤️❤️ Thank you for considering my bid. After carefully reviewing your project description, I am confident that I can complete your project-Customizations for osticket System within the given time frame. I have expertise in Software Architecture, PHP, HTML, MySQL and JavaScript and have completed similar projects in the past. I would be happy to share my previous work with you over chat. Please let me know if you would like to discuss further details and collaborate with me on this project. Thank you for your time. Artur
$150 USD in 3 days
4.8 (1 review)
2.0
2.0

About the client

Flag of UNITED STATES
Ontario, United States
5.0
13
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Member since Feb 17, 2014

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