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Customer service support - paid by hours

€12-18 EUR / hour

Closed
Posted about 2 years ago

€12-18 EUR / hour

We are an e-commerce agency and we are looking for a freelance who help us giving customer service support in the websites from our clients. Mandatory: manage Prestashop, Crisp and Zendesk // Languages: Spanish and French (English is a plus). This freelance will be answering messages from customers by email/crisp or calls. Need to manage all the incidences and solve it with the clients/warehouses/carrier companies...
Project ID: 33091535

About the project

13 proposals
Remote project
Active 2 yrs ago

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13 freelancers are bidding on average €14 EUR/hour for this job
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Hi I'm a presta developer. I have done many presta related projects here. I'm also a developer in the presta market and i have modules there.
€15 EUR in 40 days
5.0 (35 reviews)
5.7
5.7
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Hello, Hope you are doing well. I am a motivated professional with communication proficiency and extensive customer support representative experience. I would like to apply role you posted and wished to contact you to express my interest. I believe that my professional background drive make me an ideal candidate for this opportunity. As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my Interpersonal skills and Problem solving abilities. In addition, I possess expertise in Customer Service (BPO)Business Development and virtual assistant and I have experience of 14 years and an aptitude for optimising performance and motivating colleagues. In any position, I am able to visualise success, and identify innovative and effective strategies for achieving it. I have artfully balanced workplace objectives and productive relationships, inspiring strategies and insightful suggestions to achieve a competitive business edge. My customer service and leadership strengths have enabled my professional growth.I have experience of B2B, B2C Real Estate Cold calling sales internet research etc. I have worked for USA, UK, Australia, China, Spain and many more clients. It will be great if given opportunity to work with a smart, creative, motivated team working hard to build something big. Thank You Rocky M
€15 EUR in 40 days
5.0 (2 reviews)
4.6
4.6
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Hello, My name is Gabriel Fernandez. I would like to know more about this project, I think I am a good candidate for this position, if necessary I will be willing to do a test. I can help you with Spanish, French and Italian. I have 2 years of experience in customer service. I hope you can count on me Regards
€15 EUR in 40 days
5.0 (2 reviews)
4.7
4.7
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I allow myself to contact you in response to your post concerning the recruitment of a customer advisor. Having worked in an online store for 3 years, I perfectly master the different messaging platforms such as: "Gmail, Outlook, Freshdesk, Zendesk, tidio, Slack, Gorgias". I also have experience managing social media pages: Facebook, Instagram, LinkedIn, Discord. I am fluent in French and intermediate level English. Here are my skills: On Shopify I know: "Check Order Status, Cancel Order, Refund, Change Address, Create Draft Order, Print Invoice". I also know how to use Oberlo to: Order, verifying customer information, get tracking number from AliExpress." On AliExpress: "track parcels, contact suppliers in case of major delay in delivery, lost parcel, order return". In addition, I already have experience handling PayPal disputes. I can do a one-day test to show you that I have mastered this job perfectly and that I am the ideal person for this position. Pending your news, please accept, Madam, Sir, the expression of my most distinguished greetings. Mathias Raphael.
€15 EUR in 40 days
5.0 (1 review)
2.4
2.4
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Dear Client, First of all, I hope you are keeping your health and your family safely from COVID-19. I already read your proposal and understood your project clearly. I am a talented, senior and rich experienced of your required skills for 9+years. My main work way: - the highest quality. - the fastest speed - very good kindly for client - working full-time I will complete your project in your deadline and provide you best support on your project. Please hire me, then you will get successful results in a competitive budget. Regards.
€15 EUR in 40 days
5.0 (1 review)
1.3
1.3
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Hello There! Clearly understand you need a Virtual assistant expert and customer support for e-commerce business Am an individual freelancer,can handle this Job and deliver excellently,have work on similar project previously with an outstanding result Am available 24/7 to attend customer support and provide quick response since am an learned customer service relation manager, Ms word specialist,data entry operator and clerk Am honest, humble, smart, creative, deligent and hardworking freelancer you can entrust https://www.freelancer.com/u/Bosslady123 Thanks in anticipation
€12 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Good morning, my name is Carolina Gómez, I am a native Spaniard and I have more than eight years of experience working in sales and customer service giving support to the complaints and suggestions department, customer support on product operation doubts, payment resolution and solutions to different shipping problems, product return processes, stock management...... I would like to talk to you to tell me more about your project. Thank you very much.
€16 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I'm a customer Support representative very good at interacting with French and English Customers via Live Chat, Emails, telephone. I have been working as a French support agent on different CRM applications like Zendesk, Oberlo, Freshdesk, Discord, and Shopify by always providing first class delivery service to inform, assist and sort out any type of claims and concerns of customers. When it comes to delivering high caliber customer support, I'm always available to diligent these particular services by making sure all customers expectations are met I'm looking forward to hearing from you! Regards
€15 EUR in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SPAIN
Madrid, Spain
0.0
0
Member since Mar 3, 2022

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