Over the last 6 years, I have been working in Call Center Industry with experience in both inbound and outbound campaigns (US/UK). I have worked with multinational outsourcing complanies viz… Convergys, Wipro, John Kells, Barclays as a full time employee.I have an experience in Phone Banking, Inbound Customer service for leading US and UK banks and Credit Cards, and also Level 1 technical support for US Internet Service Provider• Excellent communication skills. • Can work under minimum supervision. • Results-oriented customer service professional. • Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. • Strong rapport with personnel, customers, and associates based on knowledge, confidentiality. professionalism and integrity.