AUTOMATIC CALL DISTRIBUTION (ACD) Setup

I can do it; I have 12 years of Asterisk, VoIP, Linux, PHP, and MySQL experience, and I am a Redhat, AWS, and CISCO certified specialist; with extensive experience in call centre and VoIP operations.

Greetings Client, I read the project description that you need ACD setup for your agents for outboud calls. I wish to offer my service to do this job. I have previously worked with VoIP services. I am 8+ experience dev working in PHP, (Laravel and Codeigniter), Shopify Opencart, etc Why Me: I will provide you with 3 months of free support after completing the project. Speedy communication, regular follow-up, and regular updates on the project are my key feature. I hope you will like my work. Feel free to contact me regarding any clarification. I am ready to start immediately.

As a highly skilled Linux Engineer and Full Stack Developer with a strong foundation in Ubuntu, CentOS, Kali Linux, Debian, and now Rocky Linux, I have a wealth of experience that perfectly aligns with your project requirements. For the past five years, I've dedicated my career to mastering the ins and outs of VoIP technology and Asterisk PBX -- two aspects at the core of your vision for an Automatic Call Distribution system. More specifically, I've led end-to-end deployments of numerous VoIP systems similar to what your small office needs. My technical finesse stretches from the initial assessment of communication needs to the setup and configuration of hardware/software components. I understand the importance of robust testing procedures to ensure uninterrupted functionality and am committed to delivering just that. Drawing on my software architecture expertise and my ability to adapt cutting-edge tools like ReactJS, NodeJS during my daily development practice, I'm well-suited to customize a unique solution to meet your specific needs. Moreover, my knack for problem-solving combined with excellent customer service has garnered me consistent 5-star feedback from past clients which I am aiming to replicate here through a tailored training package and extensive documentation. Together, let's revolutionize your team's communications processes!

With my technical expertise in both software and hardware, I am confident that I can seamlessly set up an efficient VoIP system for your small office. Drawing from my extensive knowledge of PHP and Software Architecture, I have successfully implemented various communication systems in my 3 years of professional experience. Moreover, my ability to understand the specific needs of clients and provide tailored solutions ensures that the solutions I build cater exactly to what you require. In line with your requirements, my understanding of ACD features like call forwarding with call limit and concurrency mean that not only will the system be reliable, but it will also meet your team's unique demands effectively. Additionally, I've consistently received praise for my excellent problem-solving capabilities— a trait that is crucial especially when it comes to telecommunication systems. My goal is not just to complete the project successfully, but also to provide a comprehensive solution that your team can make maximum use of. With that in mind, I am more than willing to provide basic user training and documentation so that everyone in your team is comfortable using the system. The success of your business communication lies in choosing the right person for this project- let me be that person!