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Remote Email Support Guru

₹750-1250 INR / hour

Closed
Posted 3 months ago

₹750-1250 INR / hour

I'm venturing into enhancing my customer service and require a remote professional to manage email support meticulously. Having a calm demeanor and exceptional problem-solving skills are crucial traits for this role. The main task involves managing, sorting, and responding to customer inquiries via email. Although not centric to any particular industry, prowess in customer relations is a must. Ideal skills and experience: - Proficient in email management tools - Strong written communication skills - Experience in customer service roles, preferably remote - Ability to handle multiple inquiries efficiently - High level of personal organization and time management - Familiarity with CRM software is a plus but not mandatory Your main objective will be ensuring customer inquiries are addressed promptly and accurately, contributing to enhanced customer satisfaction. Your success in this role is critical in building our brand's reputation and customer loyalty.
Project ID: 37754892

About the project

18 proposals
Remote project
Active 2 mos ago

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18 freelancers are bidding on average ₹846 INR/hour for this job
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Remote Email Support Guru . Being MBA and having a professional experience of 7 years in different types of writing services, I can better assist you with my budget friendly, plagiarism free, well researched, premium quality writing services, meeting even very strict deadlines. Inbox me so that I can show you my sample work for further assistance and guidance. Here is the link of my portfolio. https://www.freelancer.com/u/penslingers06
₹750 INR in 40 days
4.8 (58 reviews)
4.7
4.7
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Hello there, I am excited about the opportunity to join your team as a customer support assistant. I am passionate about helping people and making a difference in their lives. With my background in customer service, I have developed strong communication skills, empathy and problem-solving mindset. In my previous roles, I have constantly demonstrated my ability to handle challenging situations with grace and professionalism. I am also a team player who values collaboration and is always looking for ways to improve the customer experiences. I am well acquainted with different CRM tools such as Zendesk, freshdesk, Salesforce, Zoho, hubspot and go-high level. My strong communication, fast pace of work, multitasking, and problem-solving abilities will enable me to provide exceptional support to the organization. Additional my flexibility and willingness to learn make me well-suited to thrive in a new environment. Thank you for your consideration. Looking forward to demonstrating how I can help increase your customer satisfaction by constantly making your customers feel valued and special. Best regards, Zainab
₹800 INR in 40 days
5.0 (2 reviews)
2.3
2.3
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With over a decade of experience in freelancing, one of the most impactful and rewarding aspects of my work has been customer satisfaction. As a data analyst, part of my job is turning complex information into something clear and intuitive - an invaluable skill when it comes to addressing customer inquiries promptly and accurately. My proficiency in using CRM software, combined with my strong written communication skills, will enable me to excel at managing, sorting and responding to email inquiries in your role as the Remote Email Support Guru. My reliability and commitment to precision in my work make me an excellent candidate for this position. Like you pointed out, ensuring inquiries are efficiently handled is crucial for building strong customer relationships. In my career, efficiency, thoroughness, and an organized approach are traits that have continually fueled 100% customer satisfaction rate. Additionally, as someone who's been working remotely for over a decade now, I am self-disciplined with high-level personal organization and time management skills—I can handle multiple inquiries smoothly without compromising quality. Hiring me would mean entrusting your customers' satisfaction in capable hands that are dedicated to delivering quality work on time and on budget. Thank you for your time and consideration!
₹750 INR in 40 days
5.0 (3 reviews)
0.7
0.7
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Dear sir, I am very harworker and honest I have a experience of content writing of past 5 yrs I never leave my work unfinished so I am sure that you will give work and I will do this work with you honestly Thanky you ?
₹1,000 INR in 30 days
0.0 (0 reviews)
0.0
0.0
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I weave words into a tapestry of engagement, seamlessly blending information with intrigue. With meticulous research and a keen understanding of my audience, I sculpt narratives that resonate deeply, leaving a lasting impact. From compelling blog posts to persuasive copywriting, every piece I create is meticulously polished to perfection, striving not just to inform, but to inspire action. With a dedication to excellence and a passion for storytelling, I breathe life into ideas, transforming them into unforgettable experiences for readers. Trust me to bring your vision to life through the power of words."
₹1,000 INR in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi to a prospective client from India, I am glad to come across your project description and will like to be a part of the team that will make this project a success. I am a dedicated freelancer from Nigeria with a great expertise in email handling and management, good customer to client relationship is what I use in retaining customers to an organization, I have a good command of English, I can multitask and handle different task effectively, I give serious attention to details and accuracy. I will love to help in the handling of your emails and respond swiftly to customers request and complaints as well as work towards their satisfaction. If I am awarded this project, I can assure you of a 100% project satisfaction. You can chat me up to give me the chance to proof my claim. My fees are flexible, negotiable and I am available to start work immediately. Regards.
₹1,000 INR in 40 days
0.0 (0 reviews)
0.0
0.0
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As a seasoned freelancer, I bring a unique blend of skills to the table—email writing and customer support. While my background lies in architecture, my meticulous attention to detail has been finely honed through countless blueprints and design projects. Now, I’m ready to channel that precision into crafting compelling emails that engage and resonate with your audience. Despite my lack of direct email experience, I’ve successfully navigated client interactions face-to-face during my freelance architecture ventures. Let’s collaborate—I’ll ensure your emails are error-free, persuasive, and leave a lasting impression.
₹785 INR in 21 days
0.0 (0 reviews)
0.0
0.0
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Mbbs Student and Blog Writer Previous Work experience with :- Ganga Seh Sir Wrote Wikipedia Page For them . Khabar Tak 18 Wrote Blogs for News Channel And Social media Marketing Student It is Not my Job But my Hobby i enjoy writing stuff and providing customer service
₹800 INR in 40 days
0.0 (0 reviews)
0.0
0.0
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I have a strong background in customer service communications and I successfully manage a company's Customer services entirely. Feel free to ask me further qualifications, I can share my LinkedIn profile as well.
₹1,000 INR in 40 days
0.0 (1 review)
0.0
0.0
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Dear Client, Greetings from my end. Would you please give me project work as I am new freelancer here but well experienced more than 5 years. Ready to start work NOW. Available online, let’s have a quick chat. A real expert that you are looking for cause I have experienced as a corporate professional dealing with enails daily basis intetnal, externsl, customers etc. No problem at all. Basically, I am a professional skilled person (technical engineering background) in the works of any DATA ENTRY related i.e excel data entry, copy paste, any type of file conversion from one to another (Excel, MS Word, pdf, image, etc.), converting xls to fillable form pdf, Web research, Data collections, Web scraping, Data scraping, Data mining, typing, copy paste, LinkedIn data research, Lead Generation B2B, LinkedIn lead generation, email marketing, email handling and others as required from clients. Please go through my profile. I would like to deliver my work with quality and faster to meet customer expectations. 100% services guaranteed. Prompt delivery. Available online 24/7. In case of any queries, don't hesitate to send me a message. Should there be any query, please feel free to knock me anytime. Thank you so much.
₹750 INR in 40 days
5.0 (1 review)
0.0
0.0
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Having worked in the support domain for over 6 years with different unicorn start-ups in India like Jio, SUGAR, Ola & Ather, I have a comprehensive understanding and experience for this job.
₹750 INR in 60 days
0.0 (0 reviews)
0.0
0.0
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My letter is to inform you of my interest in the Remote Email Support which you have just advertised. I think my skills and qualifications make me the right man for this job. My previous roles as an IT project manager at Immersion Labs and IT support specialist at VLS Technologies reflect my composure and remarkable problem-solving abilities. Such encounters have nurtured in me the capability to handle, classify and reply to customer queries through emails quickly. I have excellent written communication skills. My customer service jobs experience, especially the remote ones, has been made me proficient at handling multiple inquiries quickly. I am extremely organized and have excellent time management abilities. Nevertheless, I think the familiarity will be favorable in ensuring customer inquiries are responded to quickly and correctly. I appreciate you consider my application. I am waiting to talk details on this prospect further. Angel Lazo
₹750 INR in 45 days
0.0 (0 reviews)
0.0
0.0
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I've been in the Call Center industry for more than 8 years. Furthermore, I've already experienced different trainings and worked in Customer Service, Phone, Chat and Email, Technical Support, Sales Representative, and Appointment Setter. 3 years and 8 months working from home and 5 years working onsite. My skills are: I can multitask, I do MS Office, Excel, Outlook, and Teams, and I have been an experienced appointment setter for 2 years in sales. I'm always aware of time management, I love teamwork and collaborating with my teammates, I can do problem-solving, I have analytical skills, I can do customer interaction and communication, attention to detail by actively listening, reading comprehension, research for possible answers of the customer's query and I can do Customer engagement and provide Customer satisfaction. Furthermore, I can do phone, email, and chat Support. I am confident that I am capable of the job and can make a valuable contribution to your company, especially, since most of my previous jobs were in customer service. I am a fast learner, can work with minimal supervision, and already know how to deal with different customers.
₹750 INR in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello to prospective client ,I want to ensure that with my experience in customer service and strong written communication, I will make sure to handle the situation and all data in best appropriate way . Hope to use my previous experience as well to help the group . Also will love too showcase my capacity to handle multiple tasks in better manner. I can easily manage a number of things by my own even at a same moment of time without lacking. Hope we can be a great work partner for now . Thank you.
₹800 INR in 40 days
0.0 (0 reviews)
0.0
0.0
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Having extensive experience in remote customer service roles, I am confident that I am the perfect fit for your email support needs. My calm, friendly demeanor and exceptional problem-solving skills have always allowed me to handle even the most irate customers with a professional attitude. As a native English speaker from the UK, my language and communication skills are top-notch which will ensure that all customer inquiries are addressed promptly and accurately. I have a strong background in using various email management tools and CRM software, which will enable me to efficiently handle multiple inquiries while maintaining a high level of personal organization and time management. With my proven ability to provide detailed and well-thought-out responses, I can guarantee customer satisfaction and build a positive brand reputation for your business. Furthermore, being an experienced writer, I understand the importance of crafting impactful responses that not only addresses customers' concerns but also engage them effectively. Combining this skill with my customer relations expertise would allow me to go above and beyond in managing Your company's email support effectively. Let's work together to ensure happy and satisfied customers
₹800 INR in 40 days
0.0 (0 reviews)
0.0
0.0
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Greetings, Hope you are doing great! An experienced and skilled writer at your service. Consider my bid for superior quality services and that too within your budget.
₹1,000 INR in 40 days
5.0 (2 reviews)
0.0
0.0

About the client

Flag of INDIA
Lucknow, India
0.0
0
Member since Feb 11, 2024

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