Hello,
My name is Samantha Hobbs and I believe I am the best virtual assistant for the job.
I know that you will have to read through many bids, so I am not going to waste your time. So here is what I can do for you and your business requirements.
Firstly I am an English native speaker and I have over 15 years of experience working in the customer service industry. So I will have no problems speaking or writing in the local language.
Not only will I answer shopper's questions quickly and accurately, I will also make sure that the email inbox is managed and kept clean as well as answer customer's emails and solve any issues or problems that they may have in a positive manner.
If you have a Customer Relationship Management program system (CRM) then this will enable me to not only nurture customer relationships but also track all their communications, and leads. Thus making your business efficient, better organised, and improving time management which will impress your customers.
Advertising the shop on any of the social media platforms in English is also something I can do for you. I have plenty of experience with advertising on Facebook and other media sites and I will promote your business by doing the following:
Build good content
Run promotional campaigns
Sell without selling
Link the media sites so your products are seen across all platforms
Learn who your target audience is
Create ways of increasing your social audience
Get customers to interact