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English Fluent Customer Support Representative

$2-3 USD / hour

Closed
Posted 2 months ago

$2-3 USD / hour

I'm in need of a Customer Support representative who can efficiently handle inbound and outbound calls in English. Since the call volume varies, the individual must be adaptable and patient. - Must be in the Eastern Standard Time (EST) zone. - Should be able to provide quality customer support by courteously answering inquiries and resolving issues. - Though no specialized technical knowledge is required, basic computer skills are necessary. - The weekly budget for this role is 80 USD. The ideal candidate should have proven experience in a customer support role where handling phone calls was a primary function, and demonstrate excellent communication and problem-solving skills.
Project ID: 37833137

About the project

42 proposals
Remote project
Active 1 mo ago

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42 freelancers are bidding on average $3 USD/hour for this job
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As an experienced virtual assistant and operations manager with a specialization in customer support and telemarketing, I guarantee your satisfaction with my work on your customer service project. With solid expertise in handling inbound and outbound calls, I can bring a level of efficiency and patience necessary for satisfying the various call volumes you experience. Being in the Eastern Standard Time (EST) zone means that your clients will always reach out to me during their business hours. My time management skills are well-refined, allowing me to prioritize calls and inquiries for prompt responses. In addition to exemplary phone etiquette, I am proficient in basic computer skills which is essential in this role. With my broad base of knowledge in customer support, your customers' inquiries would be addressed courteously and their problems efficiently resolved. My perceptive problem-solving skills allow me to proactively handle all kinds of customer issues. Moreover, my history of working effectively within budgetary constraints make me the ideal candidate for your weekly budget of $80 USD. Let's create a seamless communication experience for your customers together!
$2 USD in 40 days
4.9 (48 reviews)
7.2
7.2
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Hi there, I have 12 years of customer support and telemarketing experience. I am very good at phone handling, time management and have discipline. I can start asap. You can send a message now. Regards, Ericson
$3 USD in 40 days
5.0 (30 reviews)
7.2
7.2
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Hello. After a careful review of the requirements, there is no doubt that I am the most suitable person for this Customer Support Representative role. I first started in the world of customer service in 2009. Since then, I have expanded my skills in several areas including phone calls, emails and chats. Over the last ten years, I've worked with several accounts, including Sprint/Direct TV, Cricket Wireless, BJ's, Kroger, Groupon, and Nespresso to name a few. I was also assigned a Subject Matter Expert role on a few of the aforementioned accounts. To address the specifics of the project, I an English native with an excellent command of the language. I am comfortable with handling inbound/outbound calls regardless of the timezone, and problem-solving becomes second nature after a few years in the field. I believe that customer service involves keeping that human touch to a sensible extent, and treating customers as actual persons, and not as KPIs on a whiteboard. That said, I look forward to speaking with you about this possible opportunity to add more value to your company. My resume is also available upon request.
$2 USD in 40 days
4.8 (11 reviews)
3.1
3.1
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Hello, I am an experienced telemarketer and native English speaker and can efficiently handle inbound and outbound calls in English, and courteously answer customer inquiries and resolve issues. I have basic computer skills and I can work in Eastern time zone. I have all the skills you have listed, and you can be sure of getting the very best from me. Let us proceed with this work, as I am ready to deliver it excellently to you. I can work within your budget. Sincerely yours, Adaobi.
$3 USD in 40 days
5.0 (3 reviews)
3.1
3.1
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I am a highly motivated and experienced Customer Support Representative with a strong background in handling inbound and outbound calls. With proficiency in English and a commitment to providing exceptional service, I am well-equipped to meet the demands of this role. Being based in the Eastern Standard Time (EST) zone, I am readily available to handle customer inquiries and resolve issues promptly and effectively. My previous experience in customer support roles has equipped me with the necessary skills to courteously handle a variety of inquiries while maintaining professionalism and patience, even during high call volumes. While I do not possess specialized technical knowledge, I am proficient in basic computer skills, ensuring smooth communication and efficient handling of customer interactions. My weekly budget aligns with the requirements of the role, and I am dedicated to delivering quality service within this framework. I am confident that my proven track record in customer support, coupled with my excellent communication and problem-solving abilities, make me an ideal candidate for this position. I am eager to contribute to your team and provide exceptional support to your customers.
$3 USD in 40 days
5.0 (2 reviews)
1.9
1.9
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Hello. I am an adaptable and patient Customer Support representative and I can efficiently handle inbound and outbound calls in English. I am available in the Eastern Standard Time (EST) zone. Kindly contact me for more details, thanks.
$2 USD in 40 days
5.0 (1 review)
1.3
1.3
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I have experience in the field and I hv 2yr experience in the field and I hv 2 year experience in kendriya vidyalaya
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi! Thanks for posting this new project. I’m Argentinian so my mother tongue is Spanish, and I can also speak English and Italian fluently. I have 3 years of experience working in a Call center for a company in Dubai, speaking in the three languages mentioned above. So I am confident that I am perfectly qualified to carry out this task. I am an empathetic, responsible, decisive person and I like to have a cordial and pleasant relationship with each client. It would be a pleasure to be part of this project, to be able to contribute my knowledge and experience and at the same time learn everything that this challenge has to teach me. I would like to know more details about this project. If you have any question please do not hesitate to contact me. Best regards, Camila
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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As someone with a well-rounded background and extensive experience across various sectors, I believe I have the perfect skillset to meet your needs in this project. I have directly handled customer support roles, performing administrative tasks, and leveraging communication skills to deliver exceptional service. My experience with both cold and warm calling adds another layer of capability in dealing with inbound and outbound calls, which your project specifically requires. Regarding my educational background, my degree in Business Education(Accounting) has instilled me with a strong sense of organization, efficiency, and problem-solving ability. Moreover, as a director of a marketing company, I have gained insights on how to handle customers effectively by courteously resolving their inquiries. Candidly speaking, my focus as a freelancer is on delivering not just satisfactory but outstanding outcomes for my clients. You can depend on me to be adaptable and patient enough to cope with varying call volumes. My fluency in English combined with EAT zone availability fulfills your geographical requirement too. When you hire me, there will be no need to compromise on both quality and budget as I'm committed to value for money without compromising on quality. Let's take the next step together! I await your response. Thank you.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there, I'm interested in the job role as a customer support specialist with over two years experience, helping businesses management their customers through answering calls through the telephone. I understand you need an experience customer support person who will build relationships with your customers and maintain it. That is where my strength as a customer support person matches with your needs. In my previous work as a customer support specialist, I was able to help customers resolve their complain Even when they were irate at the beginning because of how frustrated they felt and many of them felt satisfied and happy at the end. I'm a very good listener,this attribute has helped me a lot to understand how each customer's need differs from the other, and how to empathize with them and render support according to their personalized needs. I'm very fluent in English and commands a good writing skill too. I believe these qualities is what will help me to discharge my duties diligently when I join your company. Please consider my application and get on a call with me,let's discuss more. Thank you for reading through, looking forward to hearing from you. Best regards.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am the best candidate for this job because I possess all the above listed qualities and more. I have had prior knowledge of customer care service because I have worked in environments that has to deal with client of different classes and personalities, how to patiently listen and profer possible solutions to their complaints in the most amiable manner, no vulgar words and in the most friendly approach. Thanks.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi There I am interested in your job offer for content reviewer in Arabic and English. I am fully expert in this work you can contact me for more discuss about your work and hire me for your A+ work thank you so much..
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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This is to express my interest and outline my qualifications for the position of Customer Support Expert as described in your request. With extensive experience in customer service and a proven track record of efficiently managing multiple channels of communication, I am confident in my ability to significantly contribute to your team by providing exceptional support to your customers. I have over 3 years of experience in customer service roles, developing the ability to empathize with customers, understand their needs, and deliver satisfactory solution. I am Proficient in managing customer interactions across phone, email, and live chat, ensuring consistency and quality of support regardless of the communication platform. I have experienced with CRM such as Zendesk, Freshdesk, Zoho, e.t.c which enables efficient tracking, managing, and resolving customer requests. I am exceptional written and verbal communication skills, ensuring clear and concise interactions with customers. I am eager to bring my customer support expertise to your team, confident that my skills and experiences align well with the needs of your organization. I am committed to not only meeting but exceeding your customer support expectations, fostering positive customer relationships, and contributing to the ongoing success of your business. Thank you for considering my proposal. I look forward to the opportunity to discuss how I can contribute to your team in more detail.
$3 USD in 40 days
4.4 (1 review)
0.0
0.0
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As a seasoned professional in the realm of customer service, I bring a wealth of experience and a dedication to excellence that aligns seamlessly with the demands of a call center role. My exceptional communication skills, coupled with a knack for problem-solving, ensure that every customer interaction is a positive and efficient experience. With a proven ability to adapt to diverse situations and a commitment to achieving customer satisfaction, I am poised to contribute significantly to the success of your call center team.
$2 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi hope you are doing well, I can work on this project although I am human resource manager
$3 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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Hello, my name is William (Will) I am able to work well with technology as well with customer support. I have experience with customer support as well as technology. English is my first language so that should not be a problem. Thanks!
$2 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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As an experienced Customer Support Representative proficient in English, I not only meet but exceed the requirements of your project. Being in a similar role where handling inbound and outbound calls was a primary function, adaptability has become my second nature. I understand that customer support is more than just answering inquiries; it's about genuinely listening, empathizing, and providing effective solutions. My track record speaks for itself in terms of delivering quality service, and for that reason, I am confident that I can be your ideal representative. Additionally, having served as a Team leader and Executive Assistant, I've developed exceptional organizational and time management skills which are key when dealing with diverse call volumes as per your requirement. With a solid command of basic computer skills including proficiency with Microsoft Office and CRM programs along with my previous experience using G Suite and Office 365; you will get not just an efficient customer support representative but also an adaptable multi-tasker adept at managing schedules and data entries. To top it off, my prior stint as a virtual assistant means I am well-versed with handling remote work setups and meeting client requirements on time. Being located in Pangasinan, Philippines also offers the advantage of working within the Eastern Standard Time zone. Together, my stellar communication skills alongside my ability
$2 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi. I can help you with this one. I have lots of experience in telemarketting. 4 yrs call center experience especially handling sales account such ash ATT Uverse Sales, Sprint Telesales, HP Store sales. I hope you can consider me working since im full time now and im looking for work from home setup. In terms of knowledge and expertise, im well equipped and ready to help you. Thank you
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello.. I am an expert translator in the field. I have respectable experience, and I am happy to share my experiences and expertise with you. I welcome you at all times, 24 hours a day, 7 days a week. Do not hesitate to contact us. Accept my highest expressions of respect and appreciation. Thank you.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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My name is Mahmoud Ali Mahmoud from Egypt I will be happy to help you to achieve your goal. Previously worked as a customer service agent in: (WE) which is an internet provider and mobile operator in Egypt as a first-tier technical support and billing agent. Back office agent and subject matter expert at Careem account and ticketing and reservation and sales agent at Etihad Airways account. Back office agent for SWVL account. I have experience using many tools like Zendesk, Freshdesk, saber, Siebel, and Avaya. I've dealt with many customers from all over the world, especially in the Arabian Gulf area and MENA.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0

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Ocklawaha, United States
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