A project on customer satisfaction in iob bank jobs

We are seeking a highly skilled and motivated Virtual Assistant to join our team at Ni Hao Babe, a rapidly growing skincare brand. The ideal candidate will be proficient in using ChatGPT, Shopify, research, copywriting, and various social media platforms to help us execute our comprehensive content and marketing plan. Responsibilities: -Content Creation and Management: -Develop and schedule daily posts for Instagram, TikTok, and Twitter. -Write weekly blog posts and newsletters. -Manage and create content for our YouTube channel, including weekly AMA (Ask Me Anything) sessions. Event Coordination: -Assist in organizing and promoting monthly influencer events -Engagement and Community Building: -Engage with followers and respond to comments and messages. -Organ...

I need a professional to develop an engaging medical education website for a written/video format course with an integrated question bank. Here, the primary objective is e-learning of anatomy through a substantial base of over 1000 multiple-choice, true or false questions and short answer questions. Ideal skills and experience to have: - Expertise in e-commerce website development - Experience in creating intuitive, user-friendly layouts - Knowledge of online education or e-learning websites would be advantageous - Familiarity with designing interactive question types, such as multiple-choice and true or false questions - Capacity to handle widespread content effectively Your job will be to incorporate these aspects to ensure the final product is...

I'm seeking a talented designer to work with us on a GIG or part time basis. We need you to revamp company's email branding Key Requirements: - Modern, clean design style - Incorporation of company logo, social media links, and contact information - Overall design and layout should be reflective of our brand - Sections to enhance customer experience, including marketing segments - Mobile optimization and dark mode compatibility Your experience in email branding design and a keen grasp of modern design trends will be essential for this project. Please provide examples of your previous email branding work and explain how you would approach this task. You will have skills in using either figma, photoshop, canva or beefree...

...and reconciliation of banking, AP, and AR transactions 4. prepare the accounting schedule (The “schedules”); A. Account Receivable, B. Account Payable, C. Payroll (Included MPF) D. Loan, E. Accrued expense. F. Amount due from/to G. Bank transaction. H. Fixed asset (with depreciation) 5. Prepare monthly financial statement (with the schedules Above) "Additional Scope" (I want you to do) 6. Using the accounting system "Odoo" for better recording process A. The Ideal scenario is keeping all the records at the Odoo. 7. Advise and enhance better workflow in accounting with our colleagues. 8. Translation from the Chinese to English from both. “Advance Scope” (I hope you to do) 9. Recording in manner of Managerial A...

Please Sign Up or Login to see details.

I seek a talented graphic designer to create a modern and minimalist logo that will help in establishing my brand recognition. The design should incorporate warm tones—red, orange, yellow to best represent our brand. Key requirements: - Prior experience in modern, minimalist designs. - Good color theory understanding, especially towards warm tones. - Ability to understand and translate brand identity into a logo design. This project requires an experienced designer who can grasp and deliver a creative representation of our brand to enhance customer trust through our logo.

I'm in need of an experienced video creator to produce short, engaging videos for my business and clients. Key Requirements: - Content: The videos will serve different purposes including brand promotion, product demonstration, and customer testimonials. So, you should possess a strong understanding of these areas, ensuring that each video is tailored accordingly. - Style: The videos will be in the style of reels and shorts, so a keen eye for capturing attention in the first few seconds is crucial. - Duration: All videos should be short, less than a minute, to maintain viewer interest and engagement. - Graphics & Animations: Custom animations should be incorporated into the videos to add an extra layer of interest and dynamism. ...

I'm looking for a skilled professional to set up a Virtual Box on my dedicated server, running Windows OS. The primary function of this setup is to have multiple virtual terminals of Windows operational. Key requirements: - Installation of Virtual Box on a dedicated server - Configuration for simultaneous operation of 5 virtual terminals of Windows Ideal skills and experience: - Proficiency in Virtual Box and working with dedicated servers - Strong knowledge and experience in setting up and configuring Windows OS - Ability to ensure smooth and efficient operation of multiple virtual terminals

We at G4...of private jets. With your expertise, we aim to ensure the utmost safety and satisfaction for our esteemed clientele. Key duties and requirements: - Pilot private jets (Type ratings for specific aircraft will be needed) - Possess training and certification in Instrument Flight Rules (IFR) - Have a Multi-engine Aircraft Rating - Extensive flying experience is critical for this role Necessary Skills & Experience: - Proven experience as a pilot one a private jet - Strong knowledge of aircraft systems and operations - IFR certification, Multi-engine aircraft rating and type ratings for specific aircraft Your role will be paramount in maintaining our high-standard flights and services and ensuring client satisfaction. If you ...

I'm in need of an Instagram marketing professional to promote an existing going-out-of-business sale site for a high-end Italian furniture showroom. The promotion will run from early June to mid-October 2024. The showroom's typical customer is aged 45 and above. The ultimate goal lies not only in generating increased traffic to the sale site but ultimately generating sales. Your responsibilities: - Develop and execute a creative strategy that aligns with our business goals. - Recommend applicable social media other than Instagram to accomplish our objective. - Create compelling content that highlights our going-out-of-business sale, related products and attractive discounts to capture our target audience's interest. Ideal Candidate: - ...

I am looking for a professional sales specialist to promote and sell employee benefits, including health insurance, retirement plans, disability insurance, and ancillary-life and health supplement. • The candidate must have a background in sales, preferably with experience in similar products and services. • Key expertise: Sales strategy, customer relationship management, and excellent communication skills. • The focus is on small businesses with fewer than 100 employees. Therefore, understanding of this market segment will be beneficial. • This position is not aimed at a specific industry; instead, it applies to all small businesses across industries. So, versatility and the ability to adapt strategies to different se...

...when you have applied my complete requirements to your localhost and have the project ready. Complete the work and then bid. Writing that I did it and , I will I will understand and give login access you to my hosting, and your job and its price will be fixed at $25. I won't reply to anyone's bid; I've already wasted a lot of time. Whoever wants to work can create the same product page on their own and bid. I'll talk then, otherwise not." I'm looking for a skilled WordPress developer : I only need one page. It must have a product that functions like this one: I need same website landing page From custom wording to a handcrafted cover, the Personalized High School Diploma for Homeschools is an

I'm in need of a software that can handle all my accounting needs, as well as the management of employee-related tasks. Here are the specifics: - **Expense Tracking:** - Automatically import expenses from bank statements - Generate detailed expense reports - **Payroll Management:** - Calculate salary, deductions, and taxes for each employee - **HR Functionality:** - Manage employee profiles and contact information - Store and retrieve employee-related documents The ideal candidate should have extensive experience in developing accounting software, payroll systems, and HR management tools. The software should be comprehensive, yet user-friendly, with a focus on efficiency and accuracy. Prior experience in handling Arabic la...

We're seeking a highly skilled and experienced Salesforce freelancer to join our team and provide up to 12 hours a week of exceptional support for a variety of Salesforce Clouds, including: Sales Cloud Service Cloud Financial Services Cloud Experience Cloud Responsibilities: Manage and resolve incoming Salesforce support tickets with a focus on efficiency and accuracy. Diagnose issues across various Salesforce Clouds and recommend solutions. Leverage your expertise in Lightning Web Components (LWC), Flows, and Automation tools to streamline processes and improve functionality. Collaborate closely with internal teams to ensure seamless ticket resolution and customer satisfaction. Maintain a comprehensive understanding of ...

...owner of a Marketing agency, I'm seeking a professional with a strong background in business development and sales to help achieve specific goals: - Increasing Sales Revenue: Your main responsibility is to explore strategies and execute plans that result in significant sales growth. - Expanding Customer Base: I'm particularly interested in reaching out to small businesses. I need someone who has a deep understanding of this segment and knows how to communicate the value of our services effectively. Ideal Skills/Experience: - Proven experience in business development, ideally within a marketing agency - Strong track record in increasing revenue - Demonstrable success in attracting small bus...

• Description I'm looking for a part-time administrator to assist with data entry and VAT calculations for half an hour per month initially. Initially, we need monthly half-hour administration support to: 1) Copy and paste the Revolut bank statement into a spreadsheet. Then, select the appropriate category for the item. You also have to copy and paste or calculate the VAT for the item. 2) Copy and paste the bank statements (an estimated 6 bank accounts) and select the appropriate category for each item. • Delivery You will be given a Google Sheet template and bank statements to work on. You will work autonomously with minimal supervision. • Workplace You will be working online remotely. • Experience P...

• Description I'm looking for a part-time administrator to assist with data entry and VAT calculations for half an hour per month initially. Initially, we need monthly half-hour administration support to: 1) Copy and paste the Revolut bank statement into a spreadsheet. Then, select the appropriate category for the item. You also have to copy and paste or calculate the VAT for the item. 2) Copy and paste the bank statements (an estimated 6 bank accounts) and select the appropriate category for each item. • Delivery You will be given a Google Sheet template and bank statements to work on. You will work autonomously with minimal supervision. • Workplace You will be working online remotely. • Experience P...

I'm in need of an office assistant residing in Pune who can support me with managing emails, scheduling appointments, and help in daily activities. The role will require 50 hours of work per week. Key responsibilities: - Responding to emails and managing my inbox - Scheduling appointments and managing my calendar - Assisting in daily activities and other office related tasks as needed The ideal candidate for this role will have: - Proven experience in managing emails and scheduling - Proficiency in Microsoft Office suite - Strong organizational skills - Previous experience in customer service would be a plus Candidate has to be from Pune, India Your ability to prioritize tasks, communicate efficiently, and maintain ...

...looking for a seasoned product owner to help me manage the development and improvement of our existing product. Key Responsibilities: - Oversee the development of a new product feature, ensuring it aligns with our company goals and customer needs. - Work with the development team to implement Agile practices where they fit best, and Waterfall approaches when necessary. - Help to coordinate resources, tasks, and timelines for successful project delivery. Skills and Experience Needed: - Proven experience in product management and development, ideally in a tech or software environment. - Strong background in Agile and Waterfall methodologies, and the ability to merge them into a successful Hybrid approach. - Excellent commun...

Seeking a passionate marketing expert to help in a pivotal growth phase for our business. Our goals include growing our customer booking in our hair salon and improving customer engagement through strategic email marketing, and our social media channels. Desired Experience and Skills: - Proven experience in email marketing. - Proven experience in social media growth strategies - Strong understanding of lead generation strategies. - Demonstrated ability to increase customer engagement via email marketing. Job Requirements: - Develop an email marketing strategy to generate leads. - Create engaging content targeted towards our existing customers. - Continuously analyze and improve our email marketing strategy as the project...

I'm looking for a talented graphic designer to create a sleek and modern 3-page brochure targeting homeowners. This brochure will be used to inform potential clients about our custom home building design process. Key elements for the brochure include: - A visually appealing, modern and sleek design that resonates with the target audience - A detailed explanation of our custom home building process in a clear and engaging manner Ideally, you are someone who: - Has a strong portfolio showcasing modern and sleek design aesthetic - Has experience in designing brochures or marketing materials for the real estate or home building industry - Can come up with creative solutions and engaging visuals to communicate complex concepts i...

Hi Laravel senior developers. I want a video explanation on already project written for explanation. should be fluent in English to explain the codes to me better.

...enhance user interactions by developing a WordPress plugin, building a robust .NET middleware API, and integrating advanced Azure-based messaging services. Additionally, the role involves creating an SDK to facilitate easy integration for third-party AI bot services. This position is crucial for ensuring that our platform not only meets current technological standards but also adapts to future advancements and user needs, enhancing both the scalability and functionality of our services. Responsibilities: WordPress Plugin Development - Design, develop, and maintain a WordPress plugin that integrates the WordPress frontend with the .NET-based middleware, enhancing user interactions and backend connectivity. Middleware API Development - Build and maintain a...

I'm in need of a skilled survey designer to help me create a structured questionnaire that'll measure the success and efficiency of our IT services. Key Requirements: - Create a comprehensive survey that includes various KPIs related to IT services. - Focus on measuring areas like response time, uptime/downtime, and customer satisfaction. - Ensure the survey is structured in a way that it can be deployed on a monthly basis - The survey should be easily understandable by the respondents and generate actionable insights for our IT team. Ideal Skills and Experience: - Proficiency in designing surveys with a focus on KPIs - Knowledge of IT services and various KPIs associated with the...

I am looking for a freelancer who's experienced in creating Klaviyo email campaigns for my existing customers. Our goal is to increase sales through an effective email campaign funnel. Key tasks include: - Crafting engaging and sales-driven email content - Designing and building the email funnel to maximize customer engagement and sales conversion Ideal Skills and Experience: - Proven experience in using Klaviyo for email marketing campaigns - Strong track record of crafting sales-driven content - Familiarity with customer retention strategies - Background in our industry is a plus Looking forward to working with a highly skilled email marketer who’s able to drive our sales goals.

I'm seeking freelancer who want me to build a responsive e-commerce website. The main objective of this website is to facilitate online sales. Key requirements: - Develop a responsive e-commerce website that allows customers to view, select and purchase products. - Implement a customer reviews feature that allows customers to leave reviews and ratings on purchased products. Content: - I will provide all the content for the website. You'll be responsible for the design and layout, ensuring that it's engaging and drives conversions. Ideal skills and experience: - 10+ years of experience in web development, with a strong portfolio of e-commerce websites. - Proficiency in e-commerce platforms and technologies, with a...

I'm in need of a skilled developer to create a custom video AI app. The app is intended for sending personalized video messages to customers. As emails are sent, the app should automatically regenerate customers names. The ideal candidate should have experience in: - Developing AI applications - Implementing video messaging features - Creating web-based applications Key Features: - AI Integration: The app should be able to regenerate customer names as emails are sent. - CRM Integration: The app should seamlessly integrate with CRM CINC and MOJO sales. - Web-Based: The app should be designed for use on the web. I am to ideas and I am aware that some companies already offer similar services.

I need to automate the process of sending UPI payment links to my clients...to automate the process of sending UPI payment links to my clients and recording the payments they make. Key Requirements: - Integrate UPI as a payment method for my business - Develop a system that automatically sends the payment links to customers - Record the customer details and the payment information each time a payment is made The ideal freelancer for this project will have: - Proficiency in UPI and payment gateway integrations - Experience in automating payment processes - Familiarity with WhatsApp API for sending messages - Knowledge of data recording and management systems - Previous experience in developing similar systems would be a plus ...

I'm seeking a professional to help me leverage WhatsApp for sales of physical goods. Key Responsibilities: - Use WhatsApp to streamline our current sales process. - Ensure effective communication and customer engagement. - Implement a system for accepting payment through WhatsApp via payment links. Ideal Skills and Experience: - Proven track record in sales, particularly in the area of physical goods. - Proficient in using WhatsApp as a sales tool. - Ability to effectively manage customer interactions. - Experience with setting up payment links for sales purposes. This role requires someone with a strong background in sales, excellent communication skills, and an understanding of the unique aspects of using Wh...

I am in need of a developer to assist me in setting up a system that will automatically remove users from my Discord server when they unsubscribe from my Stripe payment system. Key Requirements: - I need an automatic removal process; I would prefer that it is triggered when a user unsubscribes from my Stripe. - The system should match Stripe customer data with their Discord username. - This is primarily for customer support purposes, not intended for any other usage. Ideal Skills and Experience: - Proficient in Stripe and Discord API integrations. - Experience with user management systems and data matching. - Excellent problem-solving skills.

I am in need of a seasoned digital marketer who can proficiently handle SEO, social media management, and email marketing tailored to reach local customers. This role requires a keen understanding of how to effectively drive lead generation. Specific responsibilities include: * SEO: Optimize my website's organic search rankings to improve lead generation * Social Media Management: Craft and execute a strategic social media plan to connect with the local customer base * Email Marketing: Develop a captivating and result-driven email campaign The ideal freelancer: * Experience with SEO, social media management, and email marketing * Proven track record of lead generation * Understanding of local market demographics and trends * Strong analytica...

Python Script Developer for Photoshop Automation & WordPress/WooCommerce Integration We are seeking a freelance Python developer to create a script that automates Photoshop tasks and integrates with WordPress/WooCommerce for product customization. The script will: Develop a Python script to automate Photoshop operations. Integrate the script with WordPress/WooCommerce to retrieve order details. Automatically open Photoshop and modify PSD files based on customer orders. Update text layers with customer input and save customized templates as JPG/PDF.

I'm looking for a skilled massage therapist who can deliver high-quality, full-body massages to help relieve body pain. Key Responsibilities: - Perform full-body massages - Customize massage techniques to fit individual client needs - Create a relaxing environment for clients Ideal Skills and Experience: - Proven experience in providing full-body massages - Proficient in a variety of massage techniques - Strong communication and customer service skills - Ability to create a peaceful and calming atmosphere The massage sessions can take place at my location or at the client's location. At my location, I offer private rooms for the massage sessions.

I'm looking for a skilled individual to handle our company's billing clerical tasks. The main responsibilities for this position will include: - Invoicing & Payments: You will be responsible for generating and sending out invoices for us. This requires precision and attention to detail to ensure the accuracy of every invoice. - Account Reconciliation: Another key task will involve balancing and reconciling accounts. This will involve using both QuickBooks and FreshBooks software, so experience with these platforms is essential. - Customer Communication: You will also be communicating with our clients regarding billing and payment issues. Clear and effective communication skills are crucial for maintaining good relationships with our customers. On averag...

We will provide you PPC service for your website. We perform the following activities in AdWords (not limited to):   - Setup new campaigns/ads/keywords whenever required - Writing and optimizing ads - Compelling Ad Copy Creation - Set up Display ad campaigns. (all banners provided by client) - Maximize results with the minimum spending on per click - Determine the best keywords - Manage negative keywords, add or remove - Gain high quality score and improve PPC campaigns - Excellent placement targeting, customer targeting and country targeting - Integrate with Google analytic and conversion setup in the website. Monthly cost is 300 USD

I need a CRM solution designed around the latest version of Odoo, Odoo 13 or Zoho. I'm looking for developers with specific skills and experience customizing Odoo CRM or Zoho Creator (CRM). Key features I need to integrate: - Contact management - Management of the Contracted Services pipeline - Customer support tickets - Agenda management with confirmations via automation via email and Whatsapp - Patient Medical Records - Integration and Management of WhatsApp messages - Built-in video calling appointments Additionally, the project requires specific design and branding elements that will be explained in more detail during the selection process. An eye for detail and a creative mindset are required to meet the specifics of the project...

I'm in need of a creative and skilled web developer to design and build a luxury travel agency website with Thailand as its central theme. The design inspiration I have in mind is the elegant and sophisticated look of Key Features: - Online Booking System: The website should have a user-friendly online booking system to facilitate easy reservations. - Destination Guides: Comprehensive and visually appealing destination guides, highlighting the beauty and unique experiences of various locations in Thailand. - Customer Reviews: A section that showcases customer reviews to build trust and credibility. Booking Options: - Flight, Hotel, and Tour Booking: The website should provide users with a seamless booking experie...

We are seeking a skilled freelance writer to create comprehensive documentation and set up demo data for our company's Customer Relationship Management (CRM) processes. The primary responsibility will be to research and document our existing CRM workflows, procedures, and best practices, as well as create sample data for demonstration purposes. Responsibilities: Collaborate with our CRM team to understand our current processes and requirements. Conduct thorough research and gather necessary information. Write detailed, step-by-step instructions and guidelines for various CRM processes. Ensure documentation is easy to understand and follow for both new and experienced users. Organize and structure the content logically for efficient reference. Maintain consistency in...

A lead generation expert for web development agency and he/she can work based on confirmed order. And payout will be next day once the customer paid. And payout will be 40% of total amount of projects

I'm in need of a skilled developer who can create a chatbot SaaS platform. The primary purpose of this platform is to enhance customer service on business and educational websites. In order to effectively address this requirement, the chatbot should be AI-powered. Key Requirements: - Development of a customizable chatbot SaaS platform: The chatbot needs to be easily adaptable and integrable for both educational institutions and businesses. - AI-powered Chatbot: The chatbot should be equipped with AI capabilities to facilitate efficient and effective customer service. - Integration Capabilities: The chatbot should seamlessly integrate with CRM software for customer management and live chat support. Ideal Skills: - Profici...

I need an expert that can help change a date on a paper receipt. I have a picture of the receipt and need someone to change the date on it. The deadline is tight, so I need this done ASAP. Ideal candidate should: - Have experience working with physical documents - Demonstrate strong attention to detail - Be able to complete the task quickly and efficiently.

...displays in Wuhan, China. The project will specifically focus on Talens, a famous art supply brand. The research aims to provide insights into the following aspects: - Brands Available in Displays: The core of this project is to identify and analyze the presence and positioning of Talens within the retail space. - Competitor Analysis: While the primary focus is on Talens, it will be valuable to understand how other brands like Nike, Adidas, and Apple are being displayed in the retail outlets. - Customer Behavior: I'm particularly interested in how the retail displays are shaping customer behavior and purchase decisions. Ideal candidates should have a background in visual merchandisin...

I'm looking for a skilled web developer to build a tour and travel website that has a professional and corporate feel to it. The website needs to include the following features: - Detailed and inviting listings of destinations and packages - Travel itineraries and schedules that are easily navigable - A dedicated section for customer testimonials and reviews The ideal candidate for this project has experience creating e-commerce platforms, especially for the travel industry. Relevant skills include proficiency in coding, an eye for clean, professional design, and a proven ability of producing functional and user-friendly websites. Proficiency in SEO is a bonus, to ensure the website is easily discoverable by tra...

...freelancer to develop and implement a robust outgoing predictive dialer system for our call center operations. The ideal candidate will have a strong background in telephony systems, database management, and CRM integration. The dialer should support dynamic caller ID, IP whitelisting, multiple campaigns, and a minimum of 10 representatives. **Responsibilities:** - Develop an outgoing predictive dialer system that integrates with our existing telephony infrastructure. - Implement dynamic caller ID functionality. - Ensure the system supports IP whitelisting for added security. - Configure the dialer to handle multiple campaigns simultaneously. - Integrate a basic CRM to manage and search client information efficiently. - Ensure the system can support ...

I'm looking for a sharp representative who can identify and convince individuals, small businesses, and large corporations in the technology sector of the benefits of our services. The main goal of this project is to build brand awareness and gain more customers in the E-marketing company. You earn 10% of the profits from each customer. Key Responsibilities: - Researching potential clients and their needs - Understanding our services and how they can benefit clients - Convincing potential clients to trust our services and brand Ideal Skills & Experience: - Previous experience in sales - Excellent communication and persuasion skills - Ability to conduct effective market research ------------------------------ Tasks: -Find a client...

I'm in need of a team of assistants with expertise in different areas to help me with my online Shopify store. PRODUCT SELECTION & SOURCING: - Assist in locating "best selling" products that are trending. - Ability to negotiate prices with suppliers, ensuring optimal margins. - Mostly using Zendrop WEBSITE DESIGN & USER EXPERIENCE: - Proficient in Shopify platform, capable of creating a visually appealing and user-friendly store. - Implementing best practices for e-commerce design and user experience (UX). - Ability to integrate apps and plugins to enhance the store's functionality. DIGITAL MARKETING & ADVERTISING: - Proficient in creating and managing digital marketing campaigns including social media, Go...

Complete Taxi App with Driver and Customer with Admin Panel

...effectively. If you have experience in supplier negotiations, that would be an added advantage. - Website Design & User Experience: A professional and corporate design is preferred for the website. Your responsibilities will include enhancing the user experience and ensuring the site remains appealing to our target market. - Digital Marketing & Advertising: I am targeting teenagers for our advertising efforts. Therefore, you need to have a solid understanding of how to engage and attract this demographic. - SEO & Content Marketing: To boost our store's online visibility, you should be an expert in SEO and content marketing. Your task will be to generate traffic and increase our search engine ranking. - Customer Support & Engagemen...

I urgently need an expert in C# to integrate my Point of Sale/Enterprise Resource Planning (POS/ERP) system with QuickBooks Online. The goal is seamless syncing of different modules, including, but not limited to: - Customer Information - Inventory Status - Purchase History - Sales Records - Products, Categories, etc... Familiarity with QuickBooks Online APIs and proficiency in C# .net Core is imperative for this role. Past experience with similar projects will be highly valued. The timeline is urgent; I need this integration done ASAP. we already have a code we made integration with SAP Business One, we can share this code to have the fastest development, and also we have the code of a previous developer who made of Quickbooks so it would help to se...

I'm looking for a mobile app developer to help me enhance my 6ammart app by adding the following features and integrating a payment gateway. Key Requirements: - **Vouchers Functionality**: I want to include a voucher system in the app to boost customer engagement and retention. The vouchers should be easily redeemable and trackable. - **Payment Gateway Integration**: My preferred payment gateway is Bank Alfalah. The developer will need to ensure smooth and secure transactions within the app. Ideal Skills & Experience: - Previous experience with mobile app development and customization. - Familiarity with loyalty programs and voucher systems. - Proficiency in integrating secure payment gateways, preferably Bank Alfalah. - S...