Telephone phone call center jobs

I need an Excel workbook that incorporates customer contact information, sales volumes, and insightful visualizations for better decision-making. Key Features Needed: - **Customer Contact Information**: The workbook should include customer names 2 contact info fields (email & phone). Data Representation: - **Sales Data & Customer Slicing**: There should be 3 sheets within the workbook with sales volumes. Users should be able to use a pivot table to filter and slice data by branch and year. - **Customer Variances Year-over-Year**: I need the workbook to show customer variances year-over-year. This should include both percentage change and absolute difference. Visualization: - **Top 10 Customers**: The workbook should contain an Excel table that presents the top 10 custo...

I'm seeking a talented freelancer experienced in PHP development and Database management to restore the reports section of my web application. It is showing this error: Fatal error: Decoding error - Unable to call protected script body in C:xampphtdocsreportslib at line 0. in Unknown on line 0 Knowledge of PHP & myDBR required. Please text me for more details.

I'm on the hunt for an Google App Script developer who can assist me with the creation of one simple custom user interaction functions. Utilizing your skills in scripting, your main task will be to develop a feature that enables an action when a user clicks on a cell within a specific column. To make this a success, you should: Task: "When ever user click...that enables an action when a user clicks on a cell within a specific column. To make this a success, you should: Task: "When ever user clicks on a cell in column G, for popup (yes/no) to show up, and if clicked on yes, for that cell to be populated with today's date. If clicked on no, not to perform this function for 15 seconds." Estimated time for development is 10-15 min. + additional 5-10 min call...

I'm in need of a talented programmer with expert-level skills in CISCO. Specifically, I need assistance in configuring a Local Area Network (LAN) for the purpose of managing our data center. Key Requirements: - Expertise in CISCO programming, particularly in network configuration - Proficiency in setting up and managing Local Area Networks (LANs) - Experience in configuring networks for data center management Please only apply if you have a strong background in networking and extensive experience with CISCO technologies. Your work will be pivotal in ensuring the smooth and reliable operation of our data center.

...Application Requirements: In your application, please include: - Detailed project proposals outlining your approach to generating the leads - Examples of past work and relevant experience in lead generation - Any additional information or strategies that you believe will help achieve the project goals You will deliver an excel file with the following information: First Name Last Name Company email phone cel phone Link to Linkedin profile You will be able to generate a second document with 2,000 leads that do not repeat the leads on the first document. Add in your proposal your favorite color to know that you read the complete job description. Target Position: The target position for the leads is CEO/Founder and directive positions Location only in Mexico I will give ...

WordPress reservation system for a car park. I need a form with name/check in and check out/car plate, and phone number. I need a backend where I can see all the reservations, and a calendar with the cars that come in and go out for the current day and also other dates that I can select from a calendar.

My main aim is to generate sales leads through telemarketing in the retail industry. Therefore, I require a telecaller who has: - Comprehensive understanding of the retail industry - Proven experience in telemarketing - Strong persuasion skills The task will involve calling potential customers to promote our retail products with the end goal to secure a direct product purchase. ...the end goal to secure a direct product purchase. I emphasize the agency of a telecaller who is adept at: - Presenting products in an engaging manner - Aptly responding to queries - Managing objections and resistance A success in this job means not just reaching out to potential customers, but also persuading them to purchase our products immediately. Therefore, the ability to close deals on call is...

I'm looking to create a logo for my photography shop. I have a rough sketch in an oval design with atta... I will leave it up to the designer to come up with something nice! Logo Sketch Ideas: I have attached images which I have taken that can be referenced for the sketch within the oval logo. Note: Please see all attached photos including the rough sketch of how I would like to see the logo designed. Name: The full name will be on the outer edge of the oval like in the rough sketch but but the center will just have the larger abbreviated initials of the company but would prefer them to not be block lettering and something fancier. I have attached a photo of a sunrise hoping to use the sun for above the MLP letters and the colors from the photo as the background colors for ...

...company name, vendor address, Discount what kind product category, voucher id that vendor set.) -user can do voucher sorting like state, point, Vendor - can view when voucher is expired, how many people redeem your voucher Admin - Admin help vendor key in vendor company detail (name, address, phone, email, state ) -Admin manually help vendor create cash voucher - company name - address -State - Expired date voucher - Voucher amount or % Discount - Phone - Point deduct when redeem - Vendor joining until when - Admin dashboard will display who vendor will expired joining, or coming soon. Must have report -Admin can Disable/Enable vendor joining if no make payment. -Admin can do checking whether the OCR scan data is corre...

General Requirements: Consistent Design Language: Maintain a cohesive design across all pages and devices. Navigation: Ensure easy navigation between pages and sections. Performance: Optimize for fast loading times on all devices. Accessibility: Foll...venue name. Filters functionality. List of search results with brief descriptions. Map view with pinned locations. Responsive design for Web, Tablet & Mobile. Wireframes for each device size. 5. Contact Us Page: Purpose: Provide users with means to contact the company or organization. Components: Contact form with fields for name, email, subject, and message. Company contact information (address, phone number, email). Social media links. Responsive design for Web, Tablet & Mobile. Wireframes for each device size. We will pr...

Looking for an experienced web developer to create a map-based public website with the following features: Functional Requirements: • Display locations pin on the map based on Excel/database details (name, Address (or Lat/log), Phone, picture etc. Attributes) • Provide a nearby location list on the left based on the current location or a list of locations based on search and filter criteria. • Enable zooming to the selected location from the list and vice versa. When a map location pin is selected, the corresponding list should be highlighted in the left places list. • Map zoom based on the mouse scroll (Should not be embedded google map) . • The list will include pictures and summaries of the place's rating from Google, cost, number of reviews, addr...

...A feature for selecting custom designs, enhancing the users’ tailoring experience. - Real-time order tracking, providing users with current updates on their garments. - Social media integration granting the possibility for sharing the users' experience on platforms such as Facebook, Instagram, and Twitter. - A secure payment gateway; the primary method will be QR scanner payment (Google Pay or Phone pe). - Order management that enables users to view past and current orders. - High standard security and privacy settings to ensure the safeguarding of user information. - hyperlocal delivery partner's API integration - Customer can get their clothes altered through the app - there will also be tailor app n admin panel in addition to above customer app Ideally, the f...

Someone who has developed some prerecorded audio call sending system. The idea. is to send hundreds of thousands of calls daily to users, the user receives a voice call that must be listened to as a voicemail with pre-recorded audio. Has anyone created a project like this?

Need a skilled individual to help increase my website's search engine rankings through Private Blog Network (PBN) links building. I operate in the Service Center industry and want these PBN links to be specifically created on relevant blogs. The key responsibilities include: - Building high-quality PBN links on relevant blogs - Enhancing the authority of my site - Driving more organic traffic The ideal freelancer for this project should: - Have experience with PBN links building - Have a clear understanding of SEO - Be familiar with the service center niche. Experienced freelancers with a proven track record in similar projects will be given priority. Looking forward to a successful collaboration.

Hi there, I'm looking for an expert to help me tweak our WhatsApp system so that it can forward messages directly to our specific app teams A and B based on certain user details. Specifically, I need someone who can: * Extract user phone numbers from incoming messages. * Develop an intelligent system that filters and routes the messages to either team A or B based on the nature of the user inquiry. The ideal candidate will have: * Extensive knowledge of WhatsApp API integrations. * Proficiency in data extraction and message routing based on specific criteria. * A great understanding of user detail recognition systems. This project requires accuracy and keen attention to detail to effectively gather and use the appropriate user information for optimal message routing.

...company name, vendor address, Discount what kind product category, voucher id that vendor set.) -user can do voucher sorting like state, point, Vendor - can view when voucher is expired, how many people redeem your voucher Admin - Admin help vendor key in vendor company detail (name, address, phone, email, state ) -Admin manually help vendor create cash voucher - company name - address -State - Expired date voucher - Voucher amount or % Discount - Phone - Point deduct when redeem - Vendor joining until when - Admin dashboard will display who vendor will expired joining, or coming soon. Must have report -Admin can Disable/Enable vendor joining if no make payment. -Admin can do checking whether the OCR scan data is corre...

I am seeking an experienced iOS App Developer to develop a minimalistic application which would enable voice calling over the internet. The app should be designed with usability in mind. More detailed specifications are to be discussed. Key Featu...voice calling over the internet. The app should be designed with usability in mind. More detailed specifications are to be discussed. Key Features: - Voice calling Preferred Skills: - Experience in Xcode - Prior experience developing voice calling mobile applications We don't need any complex interface or features. This is a test app. On opening the app, I just want to see 1 button where I can call the other person who has same app installed. That's it. Only bid if you have previously developed a similar app. Please respect...

I'm looking for a person with excellent English skills to take multiple ~10-30-minute tests. Before the tests, I'd like to have a quick 30-second call to review a couple of questions to make sure you are eligble to take the tests. Please let me know if you meet the above requirements and I'll send you a message to set up a call.

I'm looking for a person with excellent English skills to take multiple ~10-30-minute tests. Before the tests, I'd like to have a quick 30-second call to review a couple of questions to make sure you are eligble to take the tests. Please let me know if you meet the above requirements and I'll send you a message to set up a call.

I need to develop a small Digitizer Tablet (hardware & firmware) with a size of about 9cm x 15cm. I need to contact with someone that has done this sort of software/hardware developments for further details. The digitizer would send the vector data by BLE Bluetooth to a smart phone. Thanks!

I'm in need of a talented designer to develop unique, bright, and eye-catching designs for seven building banners intended for advertising purposes. Key Requirements: - Incorporate our company logo, our product images and effectively utilize call to action phrases for each of the designs. - Should be able to create compelling banner ads that are enticing and retain our brand's image. - result needs to be catchy, easy to read and memorize in 1 - 2 Seconds Ideal Skills: - Proficiency in latest design software. - Solid knowledge of what appeals to diverse demographics. - Experience creating captivating and effective ad banners. - Strong attention to detail and consistency. I look forward to seeing your designs that can literately stop people in their tracks!

I am in need of a skilled developer to bring my vision to life: an augmented reality mobile application for both iOS and Android platforms. Key aspects of the project are: - Development of AR Features: The app should center primarily around marker less image recognition and tracking AR. Just think to something like ArtiVive. The app beahviour should be very similar, no complex user interactions are required. The images to be recognised should be 10. This could be a web app or a native app to be published on mobile stores. The app should support two languages for both menus and videos to reproduce when the target images are recognised. Ideally this could be the raw structure of the app: - splash screen at start. - opens the camera for target acquisition with a viewfinder on th...

Are you either a highly experienced, humble, successful direct sales consultant /...you'll have the opportunity to learn from the best in the business. If you have a proven sales approach, then great. If not we will teach you our proven methods. Once reaching the minimum standard you will enjoy the flexibility of working hours that suit your lifestyle. We are conducting interviews over the next few days. We are looking for enthusiastic, ambitious people with an excellent telephone manner and are interested in progressing quickly to carrying out remote meetings. Simply send us a voice message introducing yourself, stating where you are based, your relevant experience, your financial expectations, and your future aspirations. We look forward to hearing from you. Regards ...

... You will be taking inbound calls and arranging home visits for our onsite computer repair service. While putting our customers' needs first, you'll also: - Manage all customer interaction documentation with our CRM system. Proven experience with CRM systems is favored. - Prioritize your work to increase our call resolution rate. Past success in a high-resolution rate role is ideal. An eye for detail, excellent communication skills, and a knack for problem-solving in high-paced call environments would be a definite advantage. Join me in streamlining our customer's path to in-home tech solutions!...

...company name, vendor address, Discount what kind product category, voucher id that vendor set.) -user can do voucher sorting like state, point, Vendor - can view when voucher is expired, how many people redeem your voucher Admin - Admin help vendor key in vendor company detail (name, address, phone, email, state ) -Admin manually help vendor create cash voucher - company name - address -State - Expired date voucher - Voucher amount or % Discount - Phone - Point deduct when redeem - Vendor joining until when - Admin dashboard will display who vendor will expired joining, or coming soon. Must have report -Admin can Disable/Enable vendor joining if no make payment. -Admin can do checking whether the OCR scan data is corre...

...Experience:** - **Web Development Expertise:** Proficient in crafting interactive web interfaces, especially experienced with Chrome-based web applications. - **Desktop Application Proficiency:** Familiarity with modifying desktop applications for controlled invisibility and remote operability. - **Communication API Integration:** Experienced in integrating and managing APIs for messaging and voice call functionalities. - **UI/UX Design:** Ability to design intuitive and user-friendly web interfaces that simplify complex actions. This project is not just about hiding a desktop application and controlling it remotely; it's about creating a seamless bridge between the convenience of web apps and the robust features of desktop applications. If you're someone who e...

I'm looking for a skilled freelancer to create an Excel database of physical therapy rehabilitation clinics and centers across Europe. The database should include the following information for each clinic: - Contact information: Email, phone number - Services offered: A general list of services provided - Address: Physical location - Website: URL The goal of this project is to have a detailed but concise database of European physical therapy clinics. Ideal Skills: - Excellent research and data collection abilities - Proficiency in Excel - Attention to detail for accurate data input - Familiarity with physical therapy services is a plus, but not required The successful freelancer will be meticulous, proactive, and able to deliver a high-quality and accurate database in a ti...

I am looking for an experienced website developer capable of bringing my vision for site improvements to life. The project involves updating the content and enhancing its functionality. Key tasks include: * Content Update - This will require skillful and creative reworking of both wor...development and management * Understanding of SEO and how to optimize content * Experience with database management * Familiarity with API integration This project is perfect for those with a keen eye for design, a knack for improving usability, and a solid understanding of the backend workings of a website. If this sounds like a project that suits your skills, please bid with confidence. please call or text [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and C...

...summary, objectives and principles into a compelling narrative. - Services offered: A clear and concise depiction of our talent management services to pique interest. - Testimonials: To showcase the satisfaction of our clientele - layout should allow for future testimonial updates. The website must have the following functionalities: - Contact form: Provide visitors with a way to reach out. - Call-to-action buttons: To guide users on the next steps (e.g. Get in touch, Learn More) The design should align with our professional image, be straightforward to navigate and visually captivating. Ideal freelancers for this project will have experience with web design for professional services and a knack for simplifying complex information. Demonstration of similar completed projects w...

...Strong understanding and knowledge of Vedic Mathematics. - Proficient in using an electronic pen and tab and screen recording software for creating video content. - A creative and engaging teaching style to ensure the content is captivating and informative. - Videos should be full HD, 16:9 ratio, no background music needed, no shaking, no need to show face or tell names. Don't record in mobile phone. I have added an ebook to guide you as a syllabus. Language of instruction to be English. Please remember not to use your name, contact details, logo, website, background musicetc in videos and you cannot upload them in YouTube or any other site. Video copyright belongs to me. You have to sign non disclosure agreement at the end. I believe that showcasing relevant experience...

As discussed I will work on the initial phase of scoping, the call, research and then proposing the top 3 subjects.

I'm seeking an experienced freelancer who can propel real, quality traffic to my Shopify store, focusing primarily on makeup products and phone accessories for women (18+). The end goal is to significantly increase sales. Your tasks will involve: * Implementing robust strategies that attract my target demographic - women, 18 and older * Adjusting tactics as needed for maximum effectiveness Skills and Experience: * Proven history of increasing e-commerce traffic and sales * Proficiency in SEO, Pay-per-click advertising, and social media promotion * Understanding of marketing for beauty products and phone accessories The successful freelancer will demonstrate creativity, initiative, and a strong grasp of the most effective traffic-generating techniques. Flexibility...

...API—a prominent data warehouse specializing in health records. Compensation Model: (NOT A MINI PROJECT but I had to pick something ) In this contractor position, compensation is based on the successful integration of each endpoint, defined as follows: Endpoint Definition: An endpoint in our data integration projects is defined as a single CallURL action that successfully triggers an external API call to a third-party service, such as , and receives a valid data response. Each endpoint is a discrete unit of work and forms the basis for billing and developer compensation. Components of an Endpoint: 1. CallURL Action: A configured request sent from our platform to an external API, including necessary headers, query parameters, and endpoint URLs. 2. Successful...

I am in need of a native Russian speaker who can record a short, 10-second script for an advertisement. The voice should be friendly and inviting, seeking to connect with the audience on a personal level. The recording should be in standard Russian, avoiding any specific re...on a personal level. The recording should be in standard Russian, avoiding any specific regional accents or dialects. Ideal Skills and Experience: - Native Russian speaker - Experience in voice acting or recording for advertisements - Ability to convey a friendly and inviting tone - Knowledge of standard Russian pronunciation and intonation Please note that the recording is to be done on the phone, so a clear and high-quality recording is essential. Open to hearing previous samples of your work if available. ...

...which I would like edited to read 2011-2024 celebrating 13 years. We do asphalt sealing, hot-melt crack repair, paving/patching. Ive also submitted some pictures of some driveways we have sealed. Good luck! (613)-532-SEAL (7325) info@ Your task includes: - Incorporating my business name and logo seamlessly, - Including relevant contact information such as phone number, email, and website, - Displaying promotional and/or discount details tastefully. The ideal freelancer for this role must be adept in graphic design, have a keen eye for aesthetics and details, and have prior experience in print media design. Proficiency in using design software, like Adobe Creative Suite, is highly desirable. Knowledge in effective print advertisements and marketing will

...etc. Needs to be customize with our company logo/colors. Change colors and logos to match our theme. Sleek and professional design. Login screen to accept username and password or scan QR code Incoming and outgoing calls. Call Transfer (Blind and assisted transfer) Hold Call Transfer Call Attended Transfer Call End Call Conference Call (merge the calls) Video calls Presence and IM features Call history Smart contact list, with address book synchronization for smartphones Audio/video conference calls and scheduled meetings Call transfer and multi-call management (pause and resume) One-to-one and multi-participant conversations Intuitive message delivery status (IMDN) SMS/chat with Message Syncing for all d...

We are a newly forming jewelry business seeking an experienced, results-oriented grant writer to help us secure $50,000 in startup funding. The successful candidate will research and identify relevant grant opportunities, craft co...startup business. We are an equal opportunity employer and value diversity. All qualified applicants will be considered regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, or any other characteristic protected by law. The contract freelance grant writer will work remotely but must be able to communicate fluently in English via email, phone and video conferencing. This is an exciting opportunity to be part of a new venture and help shape our successful launch through securing essential gran...

I'm currently looking for a React developer with knowledge in the use for FiveM, I'm just looking for a single developer, not companies or teams. I need the developer to do the frontend and call the events as the are called in the FiveM Game.

We have a prototype of a software application that is almost ready but only one part is missing and is that we need a function that prevents from shutting down the mobile phone. And that's what our team needs help in.

...application with the following features: - Image Capture and Upload: The primary function of the app is to allow users to take pictures using their device's camera. - Integration with OneDrive: The images taken should be uploaded directly to a specific folder in OneDrive. - 4 Different Upload Buttons: I'd like the app to have 4 distinct buttons, each triggering the camera function on the end user's phone for specific image captures. here's a complete step-by-step guide with all the necessary Power Fx code for implementing a camera feature where the camera is triggered by an "Upload" button for each document section. Step 1: Initialize the App Start by creating a new Canvas app from blank in Power Apps Studio. On the app’s OnStart property, i...

...that visually represents the service areas covered, allowing customers to quickly identify if their location is serviceable. - Blog or Resource Center - Responsive Design: Ensure the website is fully responsive and optimized for seamless viewing and navigation across various devices, including desktops, tablets, and smartphones. - Search Engine Optimization (SEO): Implement SEO best practices to improve the website's visibility and ranking in search engine results for relevant keywords and phrases, driving organic traffic and lead generation. - Contact and Support: Provide clear and accessible contact information, including a contact form, phone number, and email address, for customers to easily reach out to Domino Home Services for inquiries or support. We'...

I'm looking for an expert Figma designer to create a clean and professiona...facilities including loan requests and payments - Ecommerce features: product listing, shopping cart, checkout, and user reviews and ratings. - Service payment function for utilities (electricity, TV, water) For user authentication, I prefer social media login integration and phone number verification simultaneously. Ideal Skills: - Figma design expertise - Previous experience in creating loan applications - Familiarity with ecommerce platform designs - Understanding of social media integration and phone number verification methods In essence, your design needs to elegantly tie in micro loan and ecommerce elements into one coherent user experience. Also Provide Flutter Code using Blo...

...visually engaging, innovative, and user-friendly. * Contact Form: A simple yet effective way for interested visitors to reach out. This communication tool should be designed for clarity and ease-of-use. Primary Goal: The website is not just a display platform, it is designed to showcase my virtual tours and attract customers to my business. I envision a design that puts my virtual tours front and center, captivating visitors to become clients. The design should place a priority on navigation and user experience. In terms of skills and experience, I am ideally seeking a designer who understands the virtual tour business well, has excellent creative skills, and a keen sense of UI/UX. Experience with speedy work delivery will be a valuable asset given the tight timeline of a we...

I am in need of an experienced ad campaigner to implement Google Call Ads specifically for lead generation. The focus is on age group 18-55. Key skills required: • Proficiency in Call Ads. • Experience in lead generation & • Targeting strategies for the above-stated age group. Your main responsibility will be to increase brand's visibility and generate leads, influencing prospective clients to take swift action. Your expertise in strategizing and execution will be highly impactful on this project.

I'm seeking an experienced app developer to create a high quality hybrid app that supports both...seeking an experienced app developer to create a high quality hybrid app that supports both iOS and Android platforms. The core functionality of the app should include: - User Profile Creation: Users should be able to establish their own unique profiles utilizing phone verification for authentication. It's crucial that this feature is secure, fast, and seamless for all users. Ideal candidate for this project must have: - Skill and experience in developing cross-platform or hybrid mobile apps - Expertise in user profile creation and phone authentication implementation - Attention to details ensuring high standard output - Exceptional problem-solving skills to efficien...

DESIGN ME AN A5 FLYER - USE TEMPLATE ATTACHED AND OUR LOGO COLOUR SCHEME- TEAL COLOUR GRAPHICS- PHARMACY BASED FLYER DETAILS BELOW:- Penhill Pharmacy 257A PENHILL DRIVE, SWINDON, SN2 5HN Opening hours: Monday-Friday ( 08:30 - 17:30 ) T: 01793 723 534 E: info AT W: How to order your repeat prescription at Penhill Pharmacy... FLYER DETAILS BELOW:- Penhill Pharmacy 257A PENHILL DRIVE, SWINDON, SN2 5HN Opening hours: Monday-Friday ( 08:30 - 17:30 ) T: 01793 723 534 E: info AT W: How to order your repeat prescription at Penhill Pharmacy 1. Hand in your repeat slip at the pharmacy 2. Request medication via the NHS APP 3. Email us at info AT 4. Call us on 01793 723 534

I am looking to fill a longterm editor position for multiple projects for my agency. I am running a short-format content agency that edits videos for various coaches, businesses and podcasts. *The videos are up-to 60 seconds long and I expect you to edit subtitles, b-roll, stock fo...fullscreen experiences on IG Reels + TikTok.* *Please reach out to me here on “Freelancer ” and tell me a bit about yourself, your current situation and show me previous work.* ***Important***: *I expect a sample to quality check your work, if I find qualified for the position, I will provide you with the raw 60-seconds footage.* *Fluent English is a must + you must be able to jump on a Zoom call to go through the onboarding process(webcam is a must).* *Daily reports are expected whenev...

My SIP Trunking system is constantly preventing me from receiving inbound calls. It's a constant issue that requires urgent attention. Ideal candidates will possess: - Extensive experience with SIP Trunking - Knowledge in diagnosing and resolving call reception problems - Proficiency in troubleshooting technical issues constantly, not sporadically.

...website should integrate Google Maps for location. - Gallery & Photos: Users should be able to view high-quality images of the project. - Video, 3D Tour: Incorporate video and 3D tour to enhance the user experience. User Experience for Lead Generation: - Contact Form Submission: Users should be able to submit inquiries through a contact form. - Direct Email or Call Option: Provide means for users to directly contact us via email or phone. - Schedule a Visit or Appointment Feature: Allow users to schedule visits or appointments. - Button for Download PDF Brochure: Include a downloadable PDF brochure about the project. Skills and Experience: - Proficiency in website development, particularly for real estate. - Experience in implementing interactive floor plans and 3D t...

I'm in need of a remote assistant to help me with various administrative tasks on a daily basis. Key Responsibilities: - Making phone calls and responding to them on my behalf. - Setting up meetings and appointments in Google Calendar. - Managing my accounts and keeping them organized. - Handling other miscellaneous tasks as needed. Communication: - I prefer to communicate task updates and instructions through email. Ideal Skills & Experience: - Proficiency in Google Calendar. - Excellent organizational and communication skills. - Prior experience in handling administrative tasks. - Ability to make phone calls and take messages professionally. - Strong attention to detail and commitment to meeting deadlines.